Cathy Alexander
Gallatin,TN
Summary
I have several years of customer service, and I enjoy working with people and helping them solve problems, I also have been in healthcare for several years. Excellent people skills. Can operate cash register and computer. I am dependable and honest. Able to work unsupervised and have good organization skills.
Overview
10
10
years of professional experience
Work History
Housekeeper/Laundry Aide
National Healthcare Corporation, NHC
06.2022 - Current
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Cashier/Cook
Petro Plus
08.2020 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Owner/Operator
Cathy's Senior Care
03.2015 - 04.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided daily care for elderly clients
- Light housekeeping
- Took clients to appointments and ran errands
- Took care of any questions or concerns of the client and or family members
Education
Certificate Bookkeeping - Bookkeeping
Charter College
Anchorage, AK01.1990
Skills
- Customer Inquiries
- Handling Customer issues in a professional manner
- Enjoy helping people to get the best results in what they want to achieve
- Excellent people skills
- Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
Timeline
Housekeeper/Laundry Aide
National Healthcare Corporation, NHC
06.2022 - Current
Cashier/Cook
Petro Plus
08.2020 - Current
Owner/Operator
Cathy's Senior Care
03.2015 - 04.2022
Certificate Bookkeeping - Bookkeeping
Charter College
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