Cathy Audia
New Castle ,PA
Summary
Versatile professional with a proven track record at excelling in client relationships and contract negotiation. Demonstrated ability to enhance client independence and secure beneficial transactions, leveraging strong organizational skills and a commitment to safety compliance. Achieved significant client satisfaction and operational efficiency, underscoring expertise in financial reporting and client management.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Independent Contractor
Passavant Memorial Homes
03.2012 - Current
- Worked with clients to assist them in improving homemaking skills and creating opportunities for community interactions with the goal of assisting them to become independent. Improved work and social skills by creating an environment of support and confidence.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Worked with clients to assess needs and propose optimal solutions.
- Maintained detailed records of progress, expenses, and communications for accurate invoicing and future reference.
- Maintained overall safe work environment and enforcement of safety procedures.
Licensed Real Estate Professional
JC Horton Realty
06.2004 - 12.2010
- Streamlined communication between sellers, buyers, mortgage brokers, and other involved parties, facilitating efficient transactions.
- Educated clients on current market trends and advised them on strategic pricing decisions to maximize returns on investments.
- Collaborated with home inspectors and appraisers to ensure accurate property assessments and safeguard the interests of clients throughout transactions.
- Utilized advanced marketing strategies to showcase properties effectively and attract potential buyers.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Prepared and presented contracts and other legal documents to clients.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
Communication Assistant
AT&T
08.1997 - 06.2005
- Assisted the hearing and speech impaired to confidently communicate via relay phone calls.
- Executed conference calls for the hearing and speech impaired.
- Operated within strict company guidelines governing relay phone cales while creating an environment of dignity and respect for our clients.
Education
Certificate - Real Estate
Butler Community College
New Castle, PA 06-2004
Associate of Arts - Business Administration And Accounting
New Castle Business College
New Castle, PA05-1983
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Strong organizational skills
- Contract Negotiation
- Works well independently
- Client management
- Bank Reconciliation
- General Ledger Management
- Financial Reporting
- Account Reconciliation
Certification
- Real Estate Salesperson License - PA Real Estate Commission.
- Certified Residential Specialist (CRS) - Residential Real Estate Council.
Timeline
Independent Contractor
Passavant Memorial Homes
03.2012 - Current
Licensed Real Estate Professional
JC Horton Realty
06.2004 - 12.2010
Communication Assistant
AT&T
08.1997 - 06.2005
- Real Estate Salesperson License - PA Real Estate Commission.
- Certified Residential Specialist (CRS) - Residential Real Estate Council.
Certificate - Real Estate
Butler Community College
Associate of Arts - Business Administration And Accounting
New Castle Business College
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