Summary
Overview
Work History
Education
Skills
Timeline
Cathy Barnett

Cathy Barnett

Monroe,GA

Summary

Versatile and result-driven professional with extensive experience in medical office administration and records management. Combine hands-on patient care coordination with strong operational efficiency skills. Proven track record of implementing streamlined procedures, managing complex administrative systems, and ensuring compliance with healthcare regulations. Adept at balancing multiple priorities while maintaining meticulous attention to detail. Demonstrate exceptional organizational abilities through successful EHR system transitions and office-wide filing system development. Seeking to leverage healthcare management education and administrative experience to excel as an organized, efficient, and compassionate leader in a dynamic healthcare environment.

Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.

Overview

10
10
years of professional experience

Work History

Personal Care Assistant

Freelance
Monroe, GA
01.2023 - Current
  • Manage physician appointments and essential healthcare services for client.
  • Handle complex insurance claims and medical billing documentation.
  • Process monthly bill payments and maintain accurate financial records.
  • Balance client accounts.
  • Administer prescribed medications following strict protocols.
  • Schedule and manage calendar for medical consultations.
  • Provide mobility assistance during daily activities.
  • Prepare nutritionally balanced meals according to dietary requirements.
  • Deliver compassionate companionship and emotional support.
  • Developed streamlined medication tracking system resulting in enhanced patient wellness and treatment efficacy.
  • Negotiated with insurance providers securing expanded coverage options that reduced out-of-pocket expenses.
  • Implemented digital calendar system eliminating scheduling conflicts and improving healthcare coordination.
  • Created comprehensive care documentation process facilitating seamless communication between medical professionals.

Medical Front Receptionist

Medlock Pediatrics
Duluth, GA
01.2018 - 01.2020
  • Directed high-volume, multi-line phone system with precision.
  • Coordinated patient care across multiple healthcare providers.
  • Balanced end-of-day financial transactions.
  • Processed patient co-pays and maintained payment records.
  • Verified insurance eligibility and benefits prior to appointments.
  • Served as first point of contact for pediatric patients and families.
  • Transferred complete patient information to new Electronic Health Record system ensuring continuity of care during critical transition period.
  • Designed front desk workflow procedures that became the standard for practice efficiency company wide.
  • Reduced patient wait times through innovative scheduling solutions enhancing overall patient satisfaction.
  • Trained new reception staff resulting in consistent service quality and improved team performance.

Medical Record Clerk

Dr. Godlewski
Snellville, GA
01.2016 - 01.2018
  • Organized medical records into Electronic Health Record system ensuring data accuracy.
  • Facilitated orientation program for new EHR implementation.
  • Maintained compliance with HIPAA regulations protecting patient information.
  • Executed records migration ensuring continuous patient care.
  • Scanned and digitized medical documents according to established protocols.
  • Collaborated with healthcare providers to optimize EHR utilization.
  • Established filing system transforming office operations and enhancing information retrieval speed.
  • Created standardized documentation protocols elevating practice compliance with industry regulations.
  • Led successful transition from paper to electronic recordkeeping resulting in significant space optimization and environmental sustainability.
  • Implemented quality control measures that eliminated record errors and improved patient data integrity.

Education

Master of Business Administration - Healthcare Administration

South University, Savannah, GA
07.2025
ongoing

Bachelor of Science - Healthcare Management

South University, Savannah, GA

Skills

  • Office Management
  • HIPAA Compliance
  • Process Improvement
  • Stakeholder Engagement
  • Healthcare Administration
  • Patient Scheduling
  • Financial Reconciliation
  • Team Leadership & Training
  • Electronic Health Records (EHR)
  • Insurance Verification
  • Document Management
  • Cross-Functional Collaboration

Timeline

Personal Care Assistant - Freelance
01.2023 - Current
Medical Front Receptionist - Medlock Pediatrics
01.2018 - 01.2020
Medical Record Clerk - Dr. Godlewski
01.2016 - 01.2018
South University - Master of Business Administration, Healthcare Administration
South University - Bachelor of Science, Healthcare Management

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