Cathy Bratko
Easton,MD
Summary
Seasoned Catering Manager with passion for creating quality food experiences. Skilled at managing employees and organizing large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth.
Professional beverage industry leader with strong background in managing diverse teams and optimizing beverage services. Known for driving high standards and achieving significant improvements in operational efficiency. Reliable team player with skills in inventory management and customer service.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
11
11
years of professional experience
Work History
Events & Catering Manager
Talbot Country Club
06.2020 - Current
- Designed creative cocktail recipes that became popular among guests, driving repeat business.
- Designed beverage menus.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Managed all day-to-day operations within budgeted guidelines.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
- Established strong relationships with suppliers, securing high-quality products at competitive prices.
- Purchased beverage stock and handled all inventory needs.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Maintained compliance with all local, state, and federal regulations pertaining to alcohol sales and service protocols.
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
Front of the House Manager/Bartender
Pope’s Tavern at the Oxford Inn
02.2017 - 10.2019
- Oversee the restaurant Front of House operations while fulfilling roles and responsibilities as lead bartender
- Hire, train, and lead a staff of 10 servers, bartenders, and bussers with the focus of customer service and efficiency
- Responsible for the inventory and ordering for all liquor, wine, beer, and bar supplies
- Manage restaurant, bed and breakfast reservation systems, confirmation and check-in/out procedures
- Track and deliver weekly tip out checks for all service and buss staff
- Develop and promote a seasonal drink and cocktail menu
- Perform duties as service and lead bartender for a 12 seat bar and 45 seat restaurant
- Provide backup support to service staff by taking additional tables, as needed
Server
Bartlett Pear Inn Restaurant and Bakery
08.2015 - 04.2017
- Provide a high level of customer service to a diverse clientele that best exemplifies the mission and vision of the company through:
- Managing several tasks in an efficient fast paced environment with respect to quality and proficiency
- Create a friendly and inviting atmosphere to restaurant patrons
- Effectively communicate with restaurant staff, management and patrons to resolve concerns that resulted in a positive dining experience
- Utilize end of the day financial reports to ensure accuracy in cash sales, credit payments, product delivery invoice and payouts
- Responsible for payment processing and end of the day reporting with accuracy
- Control non-perishable product needs through inventory spreadsheet
- Communicate ordering and delivery of non-perishables to management on as needed basis
Server
Schooner’s Restaurant
04.2014 - 09.2016
- Company Overview: Schooner’s Restaurant offers seasonal dining located on Town Creek
- Responsible for carrying out guest food and drink orders in a fast paced, high-pressure environment with precision and accuracy
- Worked within a team of service staff to accomplish multiple tasks that include but not limited to receiving food and drink orders, set up and break down of establishment, inventory control, cleanliness and sanitation
- Schooner’s Restaurant offers seasonal dining located on Town Creek
Education
General Studies -
Northern Illinois University
DeKalb, IL06.2004
High School Diploma -
Glenbard North High School
Carol Stream, IL06.2003
Skills
- Inventorying knowledge
- Food and beverage sales
- Food and beverage costing
- Catering management
- Event Coordination
- Contract Negotiation
- Delegating Assignments and Tasks
References
Jordan Lloyd, Hambleton House LLC., 301-802-9424, Kathy Christensen, Benson & Mangold, 410-924-4184, Terri Rada, Friend, 410-310-1126
Timeline
Events & Catering Manager
Talbot Country Club
06.2020 - Current
Front of the House Manager/Bartender
Pope’s Tavern at the Oxford Inn
02.2017 - 10.2019
Server
Bartlett Pear Inn Restaurant and Bakery
08.2015 - 04.2017
Server
Schooner’s Restaurant
04.2014 - 09.2016
High School Diploma -
Glenbard North High School
General Studies -
Northern Illinois University
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