Cathy Cotsilis

• Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
• Educated patients on proper brushing and flossing techniques to promote long-term oral health.
• Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
• Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.

As Dental hygienist:

• Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
• Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease. Administered local anesthetic when needed

As Office Manager:

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations
• Processed all insurance claims for Dental practice
• Recruited, interviewed and hired employees
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Oversaw inventory management, optimizing stock levels, and reducing waste.