Cathy Crenshaw
Wylie,TX
Summary
History of effectively fulfilling orders in high-volume warehouse settings. Proficient with computers. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Seeking permanent role with growing team. Dependable team player with solid background in customer service. Flexible Associate currently offering as many hours of availability per week available, including weekends and evenings. Areas of expertise include Customer service and Fulfillment. Highly organized, proactive and punctual with team-oriented mentality.
Overview
9
9
years of professional experience
Work History
Surveyor
Surveys Plus LLC
Wylie, TX
03.2019 - 04.2020
- Compiled measurement and marker data from plats and drawings using public records to determine geographical boundaries of land parcels and utility locations.
- Gathered, organized and modeled data for reports and presentations.
- Assessed individual survey project needs and planned workflows.
DSD Receiver
Walmart
Sachse, TX
08.2014 - 04.2019
- Resolved vendor errors with receiving policies to eliminate excessive inventory.
- Processed reclaims and returns to vendors and warehouse for credit.
- Provided fast, friendly and accurate customer service to create positive shopping experience.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Entered DSD invoices into inventory system for prompt record keeping.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Digital Fulfillment Specialist
Walmart
Sachse, TX
08.2021 - Current
- Prepared orders by processing requests and pulled materials from warehouse.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Greeted customers and directed to requested products.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Certificate - General Studies
Augusta Technical College
Augusta, GA02.1999
Skills
- Data management
- Customer Experience
- Inventory Recordkeeping
- Exceptional Time Management Skills
- Motivated Team Player
- Customer Accounts Management
- Customer Relationship Management
- Effective Written and Verbal Communication
- Customer Service and Assistance
- Telephone Etiquette
- Understanding Customer Needs
- Customer Data Confidentiality
- Ability to Work Independently
Timeline
Digital Fulfillment Specialist
Walmart
08.2021 - Current
Surveyor
Surveys Plus LLC
03.2019 - 04.2020
DSD Receiver
Walmart
08.2014 - 04.2019
Certificate - General Studies
Augusta Technical College
Similar Profiles
Taylor BaysTaylor Bays
Executive Assistant at Lynch Surveys LLCExecutive Assistant at Lynch Surveys LLC
Spencer BannisterSpencer Bannister
Survey Assistant at Midwest Surveys Inc.Survey Assistant at Midwest Surveys Inc.
Alicia Gerami FieldingAlicia Gerami Fielding
Administrative Assistant at Linear SurveysAdministrative Assistant at Linear Surveys