Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Crowe

Covington

Summary

Dynamic Family Accounts Manager with proven expertise in account management and cash flow oversight at Kids Co. Successfully completed three software conversions while enhancing customer service and billing processes. Adept at AR management and fostering strong relationships with families, ensuring smooth operations and satisfaction.

Overview

39
39
years of professional experience

Work History

Family Accounts Manager

Kids Co.
08.2007 - Current

Monthly tuition billing


Deposits


Maintain and reconcile third party agency billing, payments and award letters for families


Completed 3 software conversions


Accounts receivables


Review scholarship applications and made a decision based on the information provided taking into account the budget


Customer service for families and employees regarding questions about registration issues, tuition and anything else that may arise


Set up registrations for various school breaks, summer camps and for the school year programs


Review resumes, reach out to potential candidates and set up Zoom interviews

Teacher/Bookkeeper

Knowledge Learning Corporation
01.1991 - 08.2006

Duties with families and children are the same as from Children's World Learning Center. Company changed names.


Billed monthly tuition for families in the child care facility.


Reconciled all third party accounts and payments.


Followed up on Accounts receivables.


Worked as a Assistant DIrector of a child care center.


Temporary Center Director while that position was vacant.


Started working for the before and after school department of the company (Champions) doing all of the billing, deposits, ect.


Maintained family accounts for Washington and Oregon, which included billing, deposits and working with Program Site Directors of all of the locations.


Started working for the Before and After School programs



Temporary Help

Kent School District
08.1988 - 08.1991

Processed documents for microfiche.


Answered phones while employees were on their lunch breaks.

Cunningham Day Care

Deborah Cunningham
02.1989 - 09.1989

Assisted the owner with child care duties which included arts and crafts, educational activities, food preparation, working with families.

Cashier and Music Department Employee

Fred Meyer
10.1988 - 01.1989

Helped work on opening up that location, mainly in the music department.


Went through cashier training.


Greeted customers entering store and responded promptly to customer needs.


Welcomed customers and helped determine their needs.


Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Restocked and organized merchandise.


Counted money in cash drawers at beginning and end of shifts to maintain accuracy.


Answered questions about store policies and addressed customer concerns.

Teacher Assistant/Teacher

Children's World Learning Center
08.1986 - 10.1988
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

Associate of Arts - Early Childhood Education

Bates Technical College
Tacoma, WA
03-1992

High School Diploma -

Kentwood High School
Kent
06-1986

Skills

  • Account management
  • Cash flow management
  • AR management
  • Invoicing

Timeline

Family Accounts Manager

Kids Co.
08.2007 - Current

Teacher/Bookkeeper

Knowledge Learning Corporation
01.1991 - 08.2006

Cunningham Day Care

Deborah Cunningham
02.1989 - 09.1989

Cashier and Music Department Employee

Fred Meyer
10.1988 - 01.1989

Temporary Help

Kent School District
08.1988 - 08.1991

Teacher Assistant/Teacher

Children's World Learning Center
08.1986 - 10.1988

Associate of Arts - Early Childhood Education

Bates Technical College

High School Diploma -

Kentwood High School
Cathy Crowe