Dynamic Family Accounts Manager with proven expertise in account management and cash flow oversight at Kids Co. Successfully completed three software conversions while enhancing customer service and billing processes. Adept at AR management and fostering strong relationships with families, ensuring smooth operations and satisfaction.
Monthly tuition billing
Deposits
Maintain and reconcile third party agency billing, payments and award letters for families
Completed 3 software conversions
Accounts receivables
Review scholarship applications and made a decision based on the information provided taking into account the budget
Customer service for families and employees regarding questions about registration issues, tuition and anything else that may arise
Set up registrations for various school breaks, summer camps and for the school year programs
Review resumes, reach out to potential candidates and set up Zoom interviews
Duties with families and children are the same as from Children's World Learning Center. Company changed names.
Billed monthly tuition for families in the child care facility.
Reconciled all third party accounts and payments.
Followed up on Accounts receivables.
Worked as a Assistant DIrector of a child care center.
Temporary Center Director while that position was vacant.
Started working for the before and after school department of the company (Champions) doing all of the billing, deposits, ect.
Maintained family accounts for Washington and Oregon, which included billing, deposits and working with Program Site Directors of all of the locations.
Started working for the Before and After School programs
Processed documents for microfiche.
Answered phones while employees were on their lunch breaks.
Assisted the owner with child care duties which included arts and crafts, educational activities, food preparation, working with families.
Helped work on opening up that location, mainly in the music department.
Went through cashier training.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.