Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Catherine Fliedner

Fort Worth,TX

Summary

Enthusiastic/Compassionate retired nurse motivated to work with individuals and teams efficiently and effectively. Friendly, adaptable and collaborative professional. Broad knowledge base of the medical field and healthcare both professionally and personally. Excellent organizational/personal/problem solving/support skills. Team player. Advocate. Nursing license is no longer active.

Overview

34
34
years of professional experience

Work History

Patient Care Coordinator

Vigeo Wellness
08.2022 - Current
  • Scheduled appointments for patients and coordinated follow-up visits as needed
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service
  • Scheduled evaluations and procedures for patients
  • Provided administrative support for patient care staff
  • Coordinated patient care services with the medical team to ensure quality and timely delivery of care
  • Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support
  • Provided emotional support and counseling to patients during difficult times
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction
  • Assisted physicians in performing various procedures related to patient care needs
  • Collaborated with clinical and administrative staff to meet patient needs.

Wife/Homemaker/Mom

Self Employed Web
12.1991 - Current
  • During this time-period, I helped my husband (ex) start/set up 2 of his OB/GYN Medical Practices as well as raising 3 beautiful children
  • I have a son who is currently in medical school in Austin, Texas
  • My oldest daughter currently works for the Department of Defense and is assigned to Washington DC
  • My youngest will be graduating from college in May 2024
  • My children are the reasons for the gaps in my work history as I chose to be a loving and supportive stay at home Mom
  • They are my greatest achievement.

Assistant

Mercury Solutions, Inc.
02.2018 - 05.2022
  • Greeted visitors, clients and guests in a professional manner
  • Provided administrative support to senior management team
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
  • Coordinated special projects as assigned by management staff
  • Assisted with event planning activities such as conferences or seminars
  • Scheduled meetings, appointments and travel arrangements for staff members
  • Managed conference room bookings and coordinated catering services as needed
  • Assisted with set up for social events and food deliveries.

Emergency Room Nurse

Parkland Memorial Hospital
01.1990 - 05.1994
  • Triaged and treated high-volume caseload in busy emergency room setting
  • Utilized critical thinking skills to assess emergent conditions and initiate appropriate interventions in a timely manner
  • Maintained open and clear communication with physicians to coordinate effective patient care
  • Administered critical IV medications to stabilize patients for assessment and treatment
  • Responded quickly to codes and coordinated efficient and skilled care
  • Recorded patient condition, vital signs, recovery progress and medication side effects
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage
  • Answered patient questions and provided take-home materials for further information
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care
  • Treated patients by administering various types of medications and therapies
  • Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions
  • Collaborated with multidisciplinary team members to ensure optimal outcomes for patients
  • Developed plans of care for each patient based on individual needs and clinical assessment findings
  • Ensured patient safety by monitoring vital signs, administering medications, and providing effective pain management
  • Responded quickly during code blue events while following established protocols
  • Maintained accurate documentation of patient records in accordance with hospital policy
  • Managed multiple high stress situations while maintaining a calm demeanor and providing quality care to all patients
  • Performed assessments and triaged patients based on acuity level
  • Stabilized patients, determined health needs and provided direct patient care
  • Communicated effectively with other departments throughout the hospital such as laboratory services or radiology departments when ordering tests or obtaining results
  • Assisted physicians with procedures such as intubations, central line insertions, chest tube insertions, lumbar punctures, and suturing of wounds
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures
  • Supported criminal inquiries by reporting injuries and completing evidence collection kits
  • Administered oral, IV and intra-muscular medications and monitored patient reactions
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.

Education

End of Life Doula Certification Palliative/End of Life Care -

University of Vermont
Burlington, VT
08.2021

Advanced Professional Certification Grant Writing/Non-Profit Management -

University of Notre Dame
Notre Dame, IN
05.2017

Associate of Science Nursing -

North Central Texas College
Gainesville, TX
05.1988

Skills

  • Goal Oriented
  • Critical Thinking
  • Problem Solving
  • Adaptability
  • Medical Knowledge/Expertise/Healthcare Knowledge
  • Articulate Communication
  • Organizational Skills
  • Analytical Thinking
  • Interpersonal Skills
  • Collaboration Skills
  • Documentation
  • Critical Thinking Skills
  • HIPAA Compliance
  • Appointment Scheduling

References

References available upon request.

Timeline

Patient Care Coordinator

Vigeo Wellness
08.2022 - Current

Assistant

Mercury Solutions, Inc.
02.2018 - 05.2022

Wife/Homemaker/Mom

Self Employed Web
12.1991 - Current

Emergency Room Nurse

Parkland Memorial Hospital
01.1990 - 05.1994

End of Life Doula Certification Palliative/End of Life Care -

University of Vermont

Advanced Professional Certification Grant Writing/Non-Profit Management -

University of Notre Dame

Associate of Science Nursing -

North Central Texas College

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Catherine Fliedner