Cathy Garcia
Ann Arbor,Michigan
Summary
Master’s degree in Library and Information Science with 11 years of Archival Management and Leadership
Overview
24
24
years of professional experience
Work History
Head of Visual Resources Collections and Archives
University of Michigan
05.2013 - Current
- Manage the department’s archives special collections and digital image database
- Responsible for collection management, planning and user services
- Create outreach programs and expand services for greater access to collections
- Plan and execute complex workflow projects and physical space renovations
- Process incoming image publication requests/clear copyright status
- Assist faculty and graduate students in researching images for publication
- Organize and lead conservation and digitization projects of rare and fragile objects, prints and books
- Teach visual literacy workshops for researchers
- Re-design and implement new cataloging open source software
- Manage time efficiently in order to complete all tasks within deadlines
Government Collections Specialist
ProQuest
10.2011 - 05.2013
- Responsible for Supreme Court and Congressional database content
- Procure and revise digital images using Adobe Photoshop
- Coordinate all aspects of monthly microfiche product hard deadlines
- Communicate professionally with internal and external customers and suppliers
- Perform QC on digital images, enhancing image quality as needed using a variety of graphic arts tools such as Adobe Photoshop
Reference & Media Librarian
Washtenaw Community College
08.2010 - 10.2011
- Maintained high level of customer service
- Completed major revision of media/film collection
- Created and taught research instruction courses to all level of students
- Course-based Collection Development in multimedia area
- Created teaching websites using Libguides
- Coordinated all aspects of Ebrary electronic books – including training users
Reference & Technology Librarian
Milan Public Library
11.2007 - 08.2010
- Managed information front desk, serving library users
- Coordinated all library technology, networking and public computers
- Acted as Assistant Director
- Created and taught information literacy courses
- Implemented community outreach/homebound services
- Designed and publicized events through social media and written materials
- Researched and acquired new library materials to maintain updated library collection.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner
- Trained and supervised library staff, volunteers and other personnel
Reference Librarian
Public Library of Westland
10.2004 - 11.2007
- Provided reference and information services to customers in urban area
- Created and hosted numerous programs, such as book clubs, foreign movie and discussions, guest speakers
- Collection Development in Non-Fiction area
- Created and hosted multiple library programs and displays
- Wrote monthly “Information Central” articles for local newspaper
- Assisted library patrons with resolving computer problems
- Implemented user surveys to gather feedback on reference services, using data to make informed decisions regarding improvements or adjustments as necessary
Department Head of Circulation
Saline District Library
05.2004 - 10.2004
- Supervised busy circulation area with 20 employees including all interviewing, hiring, training, scheduling and evaluations
- Managed all operations of customer service, technical services, billing, fines and statistics
- Created policy, implemented new services, and streamlined work flow.
- Enhanced patron experience by actively seeking feedback through surveys, utilizing results to implement improvements in library operations.
- Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees
Graduate Assistant & Reference Librarian
University of South Florida Library
12.2001 - 12.2002
- Provided reference and research services to students, faculty and staff at large, urban university serving 37,000
- Conducted basic and complex subject research using over 300 databases and electronic resources
- Maintained library web pages for distance learners
- Assisted distance learners on virtual chat interface
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies
Reference Librarian I
Temple Terrace Public Library
07.2000 - 12.2001
- Managed medium-sized library on evenings and weekends
- Supervised crew of 2 assistants and 4 pages
- Provided reference services on all subjects
- Trained the public on usage of online catalog and databases
- Greeted library guests at reference desk with upbeat and friendly attitude
Education
Earned Teaching English to Speakers of Other Languages Certificate (TESOL) -
UNI-Prep Institute
San Diego, CA2021
Accredited Master of Arts degree - Library and Information Science
University of South Florida, ALA
Tampa, FL2003
May 2003
B.A. - History of Art
University of Massachusetts
Boston, MA1991
Timeline
Head of Visual Resources Collections and Archives
University of Michigan
05.2013 - Current
Government Collections Specialist
ProQuest
10.2011 - 05.2013
Reference & Media Librarian
Washtenaw Community College
08.2010 - 10.2011
Reference & Technology Librarian
Milan Public Library
11.2007 - 08.2010
Reference Librarian
Public Library of Westland
10.2004 - 11.2007
Department Head of Circulation
Saline District Library
05.2004 - 10.2004
Graduate Assistant & Reference Librarian
University of South Florida Library
12.2001 - 12.2002
Reference Librarian I
Temple Terrace Public Library
07.2000 - 12.2001
Earned Teaching English to Speakers of Other Languages Certificate (TESOL) -
UNI-Prep Institute
Accredited Master of Arts degree - Library and Information Science
University of South Florida, ALA
B.A. - History of Art
University of Massachusetts
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