Cathy Gish
Indianapolis
Summary
Dedicated security professional with extensive experience at Allied Universal Security Services, excelling in incident reporting and emergency response. Proven ability to enhance safety protocols and reduce security breaches through vigilant surveillance and effective conflict de-escalation. Committed to maintaining a secure environment while fostering positive relationships with staff and visitors.
Overview
39
39
years of professional experience
Work History
Security Officer
Allied Universal Security Services
08.2022 - 11.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to detect and deter potential security breaches.
- Responded promptly to alarms and emergencies, coordinating appropriate responses.
- Assisted in training new security personnel on procedures and reporting protocols.
- Maintained accurate incident logs and reports for management review.
- Implemented safety measures that enhanced overall site security effectiveness.
- Collaborated with law enforcement during investigations and emergencies as needed.
- Utilized surveillance systems to monitor activities and identify suspicious behavior.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Custodial Worker
Moynahan Williams - Linn Apartments
06.2010 - 05.2021
- Maintained cleanliness and sanitation in assigned areas to uphold health standards.
- Operated cleaning equipment, including floor buffers and vacuums, ensuring effective performance.
- Conducted routine inspections of facilities for maintenance needs and safety compliance.
- Developed schedules for daily cleaning tasks to optimize operational efficiency.
- Resolved minor maintenance issues promptly to ensure uninterrupted facility operations.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attentiontodetail.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Reduced cross-contamination risks by adhering to strict sanitization protocols while cleaning restrooms and common areas.
- Provided excellent customer service when interacting with building occupants during working hours or responding to inquiries about facility cleaning practices.
- Enhanced safety measures by promptly addressing spills and hazards with proper signage and cleaning techniques.
- Supported the smooth functioning of building operations by promptly addressing any reported issues or concerns related to custodial work.
- Upheld high standards of cleanliness throughout the facility by following established procedures and checklists for all tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported vandalism or other damage to property to supervisor.
- Reported damages and hazardous conditions to management for further action.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Jail Deputy
Marion County Sheriff Office
05.1987 - 12.2020
- Supervised inmate activities, ensuring compliance with safety protocols and regulations.
- Conducted regular inspections of facilities to maintain security standards and equipment functionality.
- Managed inmate intake procedures, processing documentation and coordinating with law enforcement agencies.
- Collaborated with medical staff to address inmate health needs, facilitating timely interventions.
- Developed incident reports detailing occurrences, contributing to improved security measures and protocols.
- Implemented conflict resolution strategies among inmates, promoting a safer environment within the facility.
- Monitored surveillance systems, identifying potential security breaches and responding effectively to incidents.
- Coordinated work assignments for trustee inmates, maximizing productivity while providing valuable skills development opportunities.
- Conducted thorough cell inspections to prevent contraband items from entering or remaining within the facility.
- Participated in emergency response teams, demonstrating preparedness and aptitude for handling critical situations within the jail environment.
- Contributed to the overall security of the facility by conducting regular perimeter checks and maintaining surveillance equipment.
- Utilized effective communication skills when interacting with diverse populations including attorneys, family members, and other law enforcement agencies on behalf of incarcerated individuals.
- Maintained a safe environment for both inmates and staff through vigilance in enforcing rules and regulations.
- Managed accurate record-keeping systems for efficient access to inmate information when needed.
- Improved inmate management by consistently monitoring and maintaining jail security protocols.
- Led de-escalation efforts during conflict situations, resolving issues amicably while preserving the safety of all involved parties.
- Administered appropriate disciplinary actions as needed based on established guidelines while maintaining fairness and consistency across cases.
- Continuously updated knowledge of relevant policies and best practices through participation in professional training workshops.
- Responded promptly to emergencies within the facility, minimizing potential harm to inmates and staff members alike.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Education
High School Diploma -
George Washington High School
Indianapolis, IN06-1983
Skills
- Report writing
- Incident reporting
- General security
- Detail-oriented
- Physical fitness
- Surveillance
- Emergency response
- Patrol operations
- Relationship building and management
- Conflict de-escalation
- Threat assessment
- Threat management
- Stationary surveillance
- Crime prevention
- Metal detector operation
Timeline
Security Officer
Allied Universal Security Services
08.2022 - 11.2025
Custodial Worker
Moynahan Williams - Linn Apartments
06.2010 - 05.2021
Jail Deputy
Marion County Sheriff Office
05.1987 - 12.2020
High School Diploma -
George Washington High School