Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Cathy Goldsmith

Civil Affairs Officer
Hyattsville,MD

Summary

Professional adept at expertly managing and guiding team to get results. Well-versed in overseeing construction, quality assurance and safety practices. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Talented communicator with skill for building relationships.

Overview

20
20
years of professional experience

Work History

Chief of Mobilizations

U.S. Army Corps Of Engineers
Washington, D.C.
11.2020 - Current
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through procedure development.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.

Task Force Engineer

US Army
Kabul, Afghanistan
04.2019 - 08.2020
  • Taught task force tactics, policies and laws to recently graduated officers.
  • Provided oversight in various investigations involving logistics and financial management.
  • Supervised reconnaissance missions to secure critical information regarding current activities and locations of enemy forces.
  • Remained composed and poised in physically demanding, high-stress situations and taught others how to remain same level-headed approach.
  • Leveraged polished written and verbal communication skills to provide senior leaders with information needed to make strategic tactical decisions.
  • Managed large and diverse group of personnel consisting of both American and foreign defense forces.
  • Assisted in training foreign forces in Afghanistan to help build internal defenses.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Collected and preserved physical evidence, photographs, and laboratory submissions.
  • Designed projects for base security, housing and work center facilities. Competed projects for funding and contract bids.

Operations Officer

U.S. Army Corps Of Engineers
Washington, D.C.
06.2017 - 04.2019
  • Implemented processes that simplified procedures and reduced average processing time.
  • Maintained constructive client and vendor relationships.
  • Planned and resourced personnel and logistics for operations resulting in highly trained personnel ready to act quickly in critical roles.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs and offerings.
  • Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
  • Collaborated with executives and management to review projected revenue and adjust resources accordingly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Executive Officer

Wisconsin National Guard Joint Force Headquarters
Madison, Wisconsin
09.2016 - 06.2017
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Established clear and competitive goals, growth roadmaps and strategic business plans.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Managed and organized internal communication to hold staff accountable to priorities.

Program Manager - Environmental

Wisconsin Emergency Management
Madison, WI
06.2015 - 09.2016
  • Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
  • Interacted with customers and clients to identify business needs and requirements.
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.

Senior Subject Matter Expert

IIF Data Solutions
Alexandria, VA
09.2013 - 06.2015
  • Developed business cases, presentations and reports for senior management.
  • Documented client progress through case notes and documentation.
  • Designed and prepared technical reports, studies and related documentation.
  • Performed ad hoc deep-dive analyses for specific business problems.
  • Marked charts and graphs to record results and prepared and delivered presentations, training and briefings required by contract.

Training and Force Development Officer

Wisconsin National Guard Joint Force HQ
Madison, WI
10.2009 - 09.2013
  • Developed and implemented effective lesson plans to cover necessary material.
  • Identified training needs and planned classes accordingly.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Acted as training subject matter expert and provided extensive technical support to different departments.
  • Established personnel qualifications and coordinated onboarding activities.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.

Team Leader

EAI
Abingdon , MD
09.2006 - 02.2009
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Led team of 13 members while providing exceptional customer service.
  • Participated in cross-functional exercise activities.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Coordinated weekly meetings for internal and external groups.

Survey Team Chief

54th Weapons Of Mass Destruction Civil Support
Madison, Wisconsin
07.2004 - 09.2006
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
  • Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Emergency Manager

Minnesota Air National Guard 133 AW
Minneapolis - St. Paul, MN
09.2001 - 07.2004
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.
  • Inspected facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
  • Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
  • Applied for federal funding for emergency-management-related needs and administered and reported on progress of such grants.

Safety Inspection Assistant

Federal Aviation Administration
Minneapolis - St. Paul, MN
06.2001 - 09.2001
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Updated Safety Standard Manuals with current standards.
  • Developed file management system for safety inspector.
  • Optimized new employee training on gear and procedures to maximize team safety.

Education

Bachelor of Arts - Homeland Security

American Military University
Charles Town, WV
11.2011

Associate of Science - Emergency Management

Community College of The Air Force
Montgomery, AL
02.2010

Skills

  • Quality Control and Oversight
  • Budgeting and Cost Control
  • Staff Supervision and Coordination
  • Staff Recruiting and Hiring
  • Instruction and Delegation
  • Staff Meetings
  • Work Assignments
  • High-Volume Environments
  • Critical Thinking
  • Collaborative Relationships
  • Operational Reports
  • Regulatory Compliance

Affiliations

American Engineer Association

Epsilon Pi Phi


Timeline

Chief of Mobilizations

U.S. Army Corps Of Engineers
11.2020 - Current

Task Force Engineer

US Army
04.2019 - 08.2020

Operations Officer

U.S. Army Corps Of Engineers
06.2017 - 04.2019

Executive Officer

Wisconsin National Guard Joint Force Headquarters
09.2016 - 06.2017

Program Manager - Environmental

Wisconsin Emergency Management
06.2015 - 09.2016

Senior Subject Matter Expert

IIF Data Solutions
09.2013 - 06.2015

Training and Force Development Officer

Wisconsin National Guard Joint Force HQ
10.2009 - 09.2013

Team Leader

EAI
09.2006 - 02.2009

Survey Team Chief

54th Weapons Of Mass Destruction Civil Support
07.2004 - 09.2006

Emergency Manager

Minnesota Air National Guard 133 AW
09.2001 - 07.2004

Safety Inspection Assistant

Federal Aviation Administration
06.2001 - 09.2001

Bachelor of Arts - Homeland Security

American Military University

Associate of Science - Emergency Management

Community College of The Air Force

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Cathy GoldsmithCivil Affairs Officer