Summary
Overview
Work History
Education
Skills
Timeline
Attributes
Generic

Cathy Hammel

Forney,USA

Summary

Census professional with proven track record in supervisory roles and data management. Adept at leading teams to achieve precise results in complex environments. Known for strong team collaboration and adaptability, ensuring high-quality outcomes in dynamic situations.


Diligent Census Supervisor with background in overseeing census operations and coordinating field activities. Successfully managed teams to ensure accurate data collection and compliance with procedures. Demonstrated organizational and leadership skills while effectively communicating with diverse groups.

Overview

2021
2021
years of professional experience

Work History

Census Supervisor

US Census Bureau
05.2020 - 12.2020
  • Maintained accurate records of personnel assignments, hours worked, and expenses incurred throughout the duration of census projects.
  • Ensured adherence to all federal regulations governing the conduct of decennial censuses while executing assigned tasks diligently.
  • Ensured timely completion of census projects by setting clear deadlines and monitoring progress closely.
  • Reduced errors in data entry by developing a comprehensive quality control system to validate inputted information.
  • Collaborated with other Census Supervisors to share insights, discuss challenges and develop practical solutions to common issues faced in the field.
  • Utilized advanced data analysis tools and software programs proficiently for monitoring progress, identifying trends or discrepancies in collected census information.
  • Provided ongoing support and guidance to enumerators as needed, fostering a positive working environment conducive to success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Road Show Rep at Costco and Sam's

Johnson Fitness & Wellness
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Managed retail store locations as a fill-in manager, dealing with customers and selling equipment.

Road Show Rep at Costco and Sam’s

Human Touch Massage Chairs
  • Product demonstration of several models of high dollar massage chairs.
  • Set up displays to entice customers to stop and learn about the chairs.
  • Give personal demonstrations of chair operations and functions designed to lead the customer to purchase the chair.
  • Close the sale and provide follow up to ensure customer satisfaction.
  • Exceeded One Million Dollars in sales with a return rate less than the company average.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Contributed to team sales goals by upselling products and services to customers.

Admissions Representative

A T I Career Training Center
  • Assisted individuals in making career decisions
  • Inbound and outbound phone calls with objective to set appointments
  • Tour prospective students using consultative sales approach

Manager

Medifast Weight Loss Center
  • Opened new sales and consultation center
  • Oversight of all center operations including hiring, training, payroll and reports to corporate office
  • Answered phones with objective to sell an appointment
  • Gave tours and consultations with potential clients to learn their needs and tailor a program to meet those needs
  • Consulted and educated customers on the weight loss program using Medifast protocol
  • Made outbound telemarketing calls
  • Consulted with doctors regarding client weight loss programs

Owner

Orbit Tan Tanning Center
  • Opened new tanning salon from inception including leasing space, build out and acquisition of equipment
  • Oversight of all center operations including hiring, training, payroll
  • Answered phones with an objective to sell services and products
  • Gave customers facility tours and consultations in order to sell them a package to suit their needs
  • Educated customers on the retail lotions sold in the Salon
  • Handled all of the marketing and customer relations
  • Attended continuing education seminars and trade shows
  • Maintained inventory control of retail products
  • Assisted various retail manufacturers in selling products at trade shows

Co-owner

CDH Services
  • Dealt with customers via phone and internet
  • Maintained inventory control
  • Handled hiring and payroll
  • Attended continuing education seminars
  • Managed billings and invoicing of customers.

Education

Marycrest College
Davenport, Iowa

Skills

  • Team leadership

  • Territory management

  • Reliability

  • Time Management Skills

  • Support resolution skills

  • Typing skills

  • Proficient in QuickBooks

  • Proficient in Microsoft Office

  • Self motivation

Timeline

Census Supervisor

US Census Bureau
05.2020 - 12.2020

Admissions Representative

A T I Career Training Center

Manager

Medifast Weight Loss Center

Owner

Orbit Tan Tanning Center

Co-owner

CDH Services

Road Show Rep at Costco and Sam's

Johnson Fitness & Wellness

Road Show Rep at Costco and Sam’s

Human Touch Massage Chairs

Marycrest College

Attributes

  • Team player and energetic
  • Goal Oriented and self motivated
  • Enthusiastic and confident
  • Honest and able to communicate well
  • Ability to Multitask
  • Strong Leader and able to engage customers’ attention

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