Cathy Hill

Directed mapping of diverse load types within DC control tower to enhance trailer utilization efficiency.

Coordinated interactions between multiple sources, including warehouses, carriers, shipping offices, and spotters, to enhance logistical efficiency.

Collaborated with Dash and appointment team to develop standard work processes and offered assistance on case management when required.

Utilized OTM to plan outbound loads by region. Utilized OTM to plan transfer loads for all DC's, while managing Transfer group email box. Planned SLI Projects, Return Authorizations, Expedite loads, Eastern Region outbound loads. Cleared worklist errors and tracking event errors, using BCS to investigate EDI transmission failures.

Oversaw multiple roles throughout a 14-year span. Initiated career in production, advancing to CRD warehouse, including picking, staging, scanning, and loading of trailers. Progressed to load planning, where responsibilities included consolidating orders into truckloads, coordinating delivery appointments, obtaining carriers, and monitoring delivery status.

• Reduced transportation costs for the company with effective load planning and consolidation techniques.
• Provided detailed instruction to various customers and associates from other shifts by phone and e-mail.