CATHY HOLMES
Flint,MI
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Hardworking employee with customer service, multitasking, and time management abilities. Dependable, Flexible, Loyal and willing to learn new things. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Office Manager
Auto City Speedway
Clio, MI
06.2011 - Current
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed, scheduled and coordinated office functions and activities for employees.
- Used judgment and initiative in handling confidential matters and requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
Cashier, Stock Shelves, Inventory
Forman Mills
Flint, MI
09.2019 - 03.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Followed company security procedures for handling large sums of money.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Adhered to social distancing protocols and wore mask or face shield.
Little Miracles Childcare
Patricia Gonzales
Clio, MI
05.2011 - 08.2016
- Created a safe, clean and stimulating environment for children to learn and grow.
- Provided positive guidance to help children develop socially, emotionally, physically and cognitively.
- Supported special needs children in completing daily tasks or assignments.
- Ensured compliance with safety regulations related to food handling, sanitation, fire prevention.
- Kept up-to-date records of students' attendance, behavior and academic progress.
Education
High School Diploma -
Carman High School
Flint, MI06-1970
Some College (No Degree) - Child Deelopement
Mott Community College
Flint, MISome College (No Degree) - Accounting
Baker College
Flint, MISkills
- Vendor engagement
- Customer Service
- Staff hiring
- Billing
- Inventory Control
- Bookkeeping
- Data Entry
- Office Management
- Administrative Support
- Scheduling
- Scheduling and calendar management
Hobbies and Interests
- I enjoy crafting in many types of projects.
- I am family oriented.
- I absolutely love Camping, Foraging and living within the God given land when I am able.
Timeline
Cashier, Stock Shelves, Inventory
Forman Mills
09.2019 - 03.2022
Office Manager
Auto City Speedway
06.2011 - Current
Little Miracles Childcare
Patricia Gonzales
05.2011 - 08.2016
High School Diploma -
Carman High School
Some College (No Degree) - Child Deelopement
Mott Community College
Some College (No Degree) - Accounting
Baker College
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