Dynamic Compliance & Privacy Officer with extensive experience, excelling in monitoring and ethics management. Proven track record in conducting internal audits and investigations, fostering a culture of integrity, and implementing effective compliance strategies. Adept at navigating complex regulations while enhancing organizational policies and procedures.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Compliance & Privacy Officer
Greater Mental Health of New York
01.2024 - Current
Ensures compliance with relevant laws, regulations, and industry standards
Develops and maintains policies and procedures to support compliance and privacy efforts
Conducts regular compliance and privacy assessments, and audits to identify and address potential risks.
Collaborates with various departments to implement and integrate compliance and privacy measures into daily operations.
Conducts regular risk assessments to identify potential areas of compliance, privacy vulnerability, and risk.
Develops strategies to mitigate identified risks and ensure that proactive compliance measures are in place.
Provides employee training to raise awareness of compliance issues, and promote a culture of ethics and integrity.
Conducts internal audits to identify and rectify non-compliance issues, and recommend improvements.
Prepares regular reports for the Executive Team and the Board of Directors, detailing the status of compliance within the organization
Conducts investigations in response to alleged violations of rules, regulations, policies, or procedures.
Collaborates with legal counsel and other departments during the investigation, if needed.
Fosters a culture of compliance and ethics awareness across the organization.
Works closely with various departments, including finance, human resources, and operations, to ensure a comprehensive approach to compliance. and privacy
Fosters open communication channels to address compliance concerns, and provide guidance.
Stays abreast of changes in laws and regulations in the industry.
Senior Director of Compliance and Risk Management
Greater Mental Health of New York
04.2018 - 12.2023
Monitored federal and state laws for necessary updates to organization policies and procedures
Monitored, and, as necessary, coordinated compliance activities of other departments to remain abreast of the status of all compliance activities and to identify trends
Provided strategic level input to Corporate Compliance Officer for use in decision making
Managed all credentialing of providers and sites
Liaison to agency attorney, insurance company, MCOs and regulatory bodies
Developed, initiated, maintained and revised policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct
Collaborated with Human Resources and Training Department to support the development of effective health care compliance, education and training
Updated and reviewed Notice of Privacy Practices, Release of Information forms, HIPAA Breach and Notification & Reporting, FWA Investigation & Reporting, Subpoena/Testimony Requests
Developed and oversaw medical requests and and releases including tracking and managing subpoena requests
Tracked, investigated, and closed privacy, fraud, waste or abuse incidents
Provided relevant and regular internal and external compliance and integrity reporting
Led Clinical Utilization Review Team
Led Incident Management Team
Program Coordinator & Independent Third-Party Reviewer
Greater Mental Health of New York
04.2005 - 04.2018
Program Coordinator
Supervised staff and program services
Identified Westchester County foster care cases due for Service Plan Reviews, reviewed and submitted compliance documents, data collection and statistical entry
Identified on-going staff training needs, coordination of guest speakers and other training opportunities
Attended quarterly meetings with Department of Social Service administration to discuss trends
Managed fiscal responsibilities of the program, including monthly, quarterly and annual narrative and budget reporting
Independent Third Party Reviewer
Audited Westchester County Department of Social Service files for children in the county's foster care system
Monitored casework contacts, progress note documentation and paperwork compliance for the White Plains, New York, Peekskill, New York and Child Welfare Training Division offices
Facilitated and mediated Service Plan Reviews for children and adolescents in foster care by bringing together children, foster parents, biological parents and treatment providers in a safe and productive meeting space
Reviewed permanency goals and assess progress towards those goals for each child in foster care
Compiled written reports documenting issues of compliance, treatment plans and permanency goals
Family Specialist
Family Services of Westchester
01.2004 - 04.2005
Conducted weekly home visits to therapeutic foster parents and seriously emotionally disturbed therapeutic foster children
Testified at court hearings concerning extensions of foster care placements and terminations of parental rights
Maintained accurate and detailed records on each child/adolescent
Provided the Department of Social Services with quarterly risk assessments for each child, which detailed his or her treatment plan and goals
Provided support, guidance and counseling to therapeutic foster families, therapeutic foster children and biological families
Coordinated services for children and families by linking them with appropriate community agencies and programs
Social Service Specialist
Bergen County Head Start
04.2001 - 12.2003
Supervised staff of 11 Family Advocates, Intake Officer and Parent Involvement Coordinator
Provided crisis intervention to pre-school children and their families through home visits and referrals
Prepared and implemented annual recruitment plan
Continuously collaborated with community agencies to provide the most appropriate services for families
Prepared monthly reports summarizing community needs and demographics
Prepared and conducted intakes for new families
Co-facilitated the 'Active Parenting Now' curriculum that focused on effective parenting techniques
Managing Director
The Huntington Learning Center
05.2000 - 04.2001
Was 'right-hand' of center director; supervised approximately 15 tutors
Tested children and analyzed their academic strengths and weaknesses
Conducted intakes for new students and parents after developing a tutoring plan for students
Provided tutoring in SAT preparation and all levels of K-12 education
Managed fiscal reports and tuition for the center
Education
Master of Arts - Social Work
Fordham University
New York, NY
Bachelor of Arts - Criminal Justice And English
Temple University
Philadelphia, PA
Skills
Compliance & privacy monitoring
Document review
Auditing processes
Internal audits
Ethics management
Regulations enforcement
Investigations skills
Certification
Licensed Master of Social Work (NY License 074787)
Certified School Social Worker (NY)
Seminar in Field Instruction (SIFI) Certified
Timeline
Compliance & Privacy Officer
Greater Mental Health of New York
01.2024 - Current
Senior Director of Compliance and Risk Management
Greater Mental Health of New York
04.2018 - 12.2023
Program Coordinator & Independent Third-Party Reviewer
Director of Partnerships, Advocacy, Communications and Convenings at AlignMNHDirector of Partnerships, Advocacy, Communications and Convenings at AlignMNH