- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I enjoy painting, and photography which helps improve my creativity and attention to detail
Cathy Kramer
Manager
Summary
Proactive Department Manager with experience in inventory management and cross-departmental collaboration. Successfully improved customer satisfaction through attentive service and process improvements while maintaining a professional and organized work environment.
Overview
19
19
years of professional experience
Work History
Department Manager
Napoli Group
12.2017 - Current
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses.
Manager
Portsmouth Mobil Mart
04.2006 - 10.2017
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Organizational Management
Daniel Webster College
Portsmouth, NHAssociate of Science - Business Administration
Hesser College
Portsmouth, NHSkills
- Training and mentoring
- Goals and performance
- Personnel training and development
- Sales expertise
Interests
Timeline
Department Manager
Napoli Group
12.2017 - Current
Manager
Portsmouth Mobil Mart
04.2006 - 10.2017
Bachelor of Science - Organizational Management
Daniel Webster College
Associate of Science - Business Administration
Hesser College
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