Proven administrative expert with a track record of enhancing efficiency at R&J Garage Door and Food Circus Super Markets, Inc. Skilled in Microsoft Office and exceptional at fostering customer relationships, demonstrated by streamlining processes and improving satisfaction rates. Specializes in office administration and scheduling, achieving significant time and resource savings.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
R& J Garage Door
2087 Route 35 South, South Amboy NJ
06.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Collaborated effectively with team members, completing multiple installations per day as required.
Streamlined installation processes by effectively managing time and resources on job sites.
Conducted post-installation follow-ups to ensure complete customer satisfaction and address any potential issues promptly.
Updated daily logs with hours and materials used.
Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
Kept vendor files accurate and up-to-date to expedite payment processing.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Reached out to vendors and customers to verify information and follow up on client issues.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Executive Assistant
Food Circus Super Markets, Inc.
Middletown, NJ
03.2000 - 05.2021
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and management group.
Filed paperwork and organized computer-based information.
Handled incoming and outgoing mail, email and faxes.
Education
Certificate - Executive Assistant And Executive Secretary
Katherine Gibbs
Parsippany, NJ
High School Diploma -
Middletown High School North
Middletown, NJ
06.2001
Skills
Mail Sorting and Distribution
Report Distribution
Customer Service
Microsoft Office
Goal Minded
Data Entry
Computer Skills
Office Administration
Scheduling and calendar management
Excel spreadsheets
Mail handling
Timeline
Administrative Assistant
R& J Garage Door
06.2023 - Current
Executive Assistant
Food Circus Super Markets, Inc.
03.2000 - 05.2021
Certificate - Executive Assistant And Executive Secretary