Patient Financial Representative
Guthrie Medical Group
Sayre, PA
Feb2016 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Received payments and posted amounts to customer accounts.
- Assisted patients with inquiries regarding billing, payment plans, and financial assistance programs.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Processed credit card payments utilizing secure online payment systems.
