Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Le

San Jose,CA

Summary

I am a highly organized and dedicated Administrative coordinator with experience in multitasking, time management, and customer service skills. I am also a responsible professional who will go the extra mile to assist others as well as complete assigned tasks with focus on quality.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Cushman & Wakefield
06.2021 - Current
  • Open the office and greet employee, vendors, and/or visitors in a friendly manner
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed all tasks in compliance with company policies and procedures.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Report any malfunctions to the appropriate person or department

Front Desk Receptionist

Oz a Salon
09.2018 - 06.2021
  • Greeted guests/clients at front desk and engaged in pleasant conversation while managing check-in process
  • Provide supervision, oversight and responsibility of calendar management for a team of over 15 stylists
  • Confirmed appointments, communicated with clients, and updated client records.
  • Demonstrate a strong and clear pipeline of communication in a professional and timely manner
  • Manage inventory and operational duties while also adapting and keeping in line with both company and CDC health standards
  • Operated multi-line telephone system to answer and direct high volume of calls.

Guest Service Representative

Nothing Bundt Cakes
06.2017 - 09.2018
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Worked a dual role as a Crafter where I preserved a high standard of detail for final product
  • Maintained neat and orderly front desk and lobby area to uphold hotel standards.
  • Assisted customers with product knowledge and options.
  • Organize schedules for distribution and pick up of selections along with completing all transactions start to finish
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction

Education

Associates - Arts: Liberal Arts Social & Behavior Sciences

De Anza College
Cupertino
06.2017

High School Diploma -

Silver Creek High School
San Jose, CA
06.2010

Skills

  • Hospitality Service
  • Front Desk Operations
  • Administrative Skills
  • Operate multi-line phone systems
  • Type 70 WPM
  • Assist in Executive Events

Timeline

Front Desk Receptionist

Cushman & Wakefield
06.2021 - Current

Front Desk Receptionist

Oz a Salon
09.2018 - 06.2021

Guest Service Representative

Nothing Bundt Cakes
06.2017 - 09.2018

Associates - Arts: Liberal Arts Social & Behavior Sciences

De Anza College

High School Diploma -

Silver Creek High School

Similar Profiles

CREATE PROFILE
Cathy Le