Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Lewis

Oakwood,TX

Summary

Results-driven professional providing customers with tailored solutions to meet their needs. Successfully establishes relationships with customers and delivers quality service. Providing excellent communication and customer service skills helping clients understand their health plan's benefits.

Overview

46
46
years of professional experience

Work History

Insurance Agent

Copeland Group
06.2017 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Insurance Agent ( Part-time )

Primerica and AIL
01.2015 - 06.2017
  • Maintained high standards of customer service by building relationships with clients.
  • Managed incoming calls and emails from customers.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Caregiving

Personal ( Spouse )
02.2013 - 01.2014

Caregiver for my now deceased husband.

Retirement

U S Postal Service
11.2010 - 01.2013

Retired

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Transfer Clerk

U S Postal Service
04.1978 - 11.2010
  • Supported department leadership in monitoring workflow processes, identifying areas for improvement, and recommending solutions based on analysis.
  • Handled time-sensitive tasks efficiently, ensuring deadlines were met consistently without compromising quality standard
  • Operated computers programmed with accounting software to record, store and analyze information.
  • Maintained, organized and stocked teller window areas.

Education

No Degree - Medical Coding / Microsoft Office

Houston Community College
Houston, TX

Skills

  • Customer Service
  • Licensed Insurance Agent
  • Data Entry
  • Insurance Coverage Verification

Timeline

Insurance Agent

Copeland Group
06.2017 - Current

Insurance Agent ( Part-time )

Primerica and AIL
01.2015 - 06.2017

Caregiving

Personal ( Spouse )
02.2013 - 01.2014

Retirement

U S Postal Service
11.2010 - 01.2013

Transfer Clerk

U S Postal Service
04.1978 - 11.2010

No Degree - Medical Coding / Microsoft Office

Houston Community College
Cathy Lewis