Cathy Liang
Norwich
Overview
11
11
years of professional experience
Work History
manicurist
Diva Nails And Spa
Lisbon
10.2022 - 09.2025
- Ensured cleanliness and sanitation of workstations and equipment, promoting client safety and satisfaction.
- Delivered personalized customer service by actively addressing client needs and preferences, enhancing overall experience.
- Coordinated with team members to streamline workflow during peak hours, improving service efficiency.
Manicurist
Mandara Spa
Uncasville
02.2021 - 09.2022
- Greeted customers, informed about services and products, and addressed inquiries to enhance experience.
- Earned recognition from management for delivering exceptional customer service that fostered repeat business.
- Delivered detailed manicure services that promoted client satisfaction and relaxation.
Manicurist and Pedicurist
Qiyi Makeup
Dalian
03.2015 - 12.2019
- Greeted customers, delivered exceptional service, and resolved inquiries and complaints efficiently.
- Displayed a polished and professional image, enhancing client experience and satisfaction in the salon.
- Ensured cleanliness and sanitation of tools and workstations, promoting safety and hygiene standards.
Education
Associate of Arts -
Radiao&TV Univercity
Dalian Liaoning China07-2019
Skills
- Customer relationship management
- Inventory management
- Attention to detail
- Inventory controls
- Client satisfaction
- Nail art techniques
- Bilingual Chinese/English
Timeline
manicurist
Diva Nails And Spa
10.2022 - 09.2025
Manicurist
Mandara Spa
02.2021 - 09.2022
Manicurist and Pedicurist
Qiyi Makeup
03.2015 - 12.2019
Associate of Arts -
Radiao&TV Univercity