Cathy Liang
Norwich
Overview
11
11
years of professional experience
Work History
manicurist
Diva Nails And Spa
Lisbon
2022.10 - 2025.09
- Ensured cleanliness and sanitation of workstations and equipment, promoting client safety and satisfaction.
- Delivered personalized customer service by actively addressing client needs and preferences, enhancing overall experience.
- Coordinated with team members to streamline workflow during peak hours, improving service efficiency.
Manicurist
Mandara Spa
Uncasville
2021.02 - 2022.09
- Greeted customers, informed about services and products, and addressed inquiries to enhance experience.
- Earned recognition from management for delivering exceptional customer service that fostered repeat business.
- Delivered detailed manicure services that promoted client satisfaction and relaxation.
Manicurist and Pedicurist
Qiyi Makeup
Dalian
2015.03 - 2019.12
- Greeted customers, delivered exceptional service, and resolved inquiries and complaints efficiently.
- Displayed a polished and professional image, enhancing client experience and satisfaction in the salon.
- Ensured cleanliness and sanitation of tools and workstations, promoting safety and hygiene standards.
Education
Associate of Arts -
Radiao&TV Univercity
Dalian Liaoning China2019-07
Skills
- Customer relationship management
- Inventory management
- Attention to detail
- Inventory controls
- Client satisfaction
- Nail art techniques
- Bilingual Chinese/English
Timeline
manicurist
Diva Nails And Spa
2022.10 - 2025.09
Manicurist
Mandara Spa
2021.02 - 2022.09
Manicurist and Pedicurist
Qiyi Makeup
2015.03 - 2019.12
Associate of Arts -
Radiao&TV Univercity