Cathy Lor
North St. Paul ,MN
Summary
Skilled Education Assistant bringing 10 years experience in education that is a highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
14
14
years of professional experience
Work History
Education Assistant
Saint Paul Public Schools
St. Paul , MN
10.2013 - Current
- Planned and implement appropriate enrichment and recreational activities.
- Supervised students in common areas such as cafeteria, library and playground.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Supervised over 60 students on field trips for safety and proper behavior in public settings.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Reported on student progress, behavior, and social skills to parents.
- Build community with and establish welcoming, engaging, respectful, cooperative environment.
Sales Lead Manager
Chico's FAS
08.2016 - 06.2017
- Evaluated performance against goals and implemented appropriate development plans.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Produce daily reports to analyze performance against team goals
Sales Associate
Chico's FAS
10.2013 - 08.2016
- Engaged with customers to effectively build rapport and lasting relationships.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Attended monthly sales meetings and quarterly sales trainings.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Associate
Chico's FAS
03.2010 - 08.2013
- Engaged with customers to effectively build rapport and lasting relationships.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Attended monthly sales meetings and quarterly sales trainings.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Assistant Teacher
KinderCare Learning Centers
Westminster, CO
09.2009 - 03.2011
- Supported teacher in preparing individualized learning plans for underperforming students.
- Planned, prepared and presented group assignments to encourage collaboration.
- Provided one-on-one and group-based learning support focused on student progress.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Worked with teacher and administrators to enforce school policies and procedures.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for class of 20 students or more.
Education
Bachelor of Science - Early Childhood Education
Metropolitan State University of Denver
Denver, COHigh School Diploma -
Northglenn High School
Northglenn, CO06.2007
Skills
- Instructing Small Groups
- Social Integration
- Afterschool Programs
- Lesson Planning
- Positive Learning Environment
- Setting Up Activities
- Classroom Management
- Verbal and Written Communication
- Computer Skills
Play instruments
Play electric bass guitar
Languages
Hmong
Native or Bilingual
Timeline
Sales Lead Manager
Chico's FAS
08.2016 - 06.2017
Education Assistant
Saint Paul Public Schools
10.2013 - Current
Sales Associate
Chico's FAS
10.2013 - 08.2016
Sales Associate
Chico's FAS
03.2010 - 08.2013
Assistant Teacher
KinderCare Learning Centers
09.2009 - 03.2011
Bachelor of Science - Early Childhood Education
Metropolitan State University of Denver
High School Diploma -
Northglenn High School
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