Summary
Overview
Work History
Education
Skills
Timeline
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Cathy Maloney

Peoria,IL

Summary

Office assistant with successful experience in a fast-paced office setting. Skilled in managing diverse clerical tasks and providing essential support to a leading real estate team. Recognized for strong teamwork, reliability, and professionalism, demonstrating the ability to perform effectively with minimal supervision while ensuring efficient operations.

Overview

18
18
years of professional experience

Work History

Real Estate Assistant

Mark & Jennifer Monge / JIM MALOOF REALTOR
07.2011 - Current
  • Entering over 950 new home listings and cross-referencing them with county records to verify accuracy before the properties are listed for sale. This thorough approach is essential in ensuring the information is correct for potential buyers.
  • Developed and deployed marketing materials to promote all properties and drive sales via social media and mailings.
  • Maintain efficient office operations by handling administrative functions and errands.
  • Identify new suppliers for significant cost savings. This enhances overall budget efficiency.
  • Proficient with Transaction Desk to compile and create documentation for our listings and sales contracts. I am able to email clients directly for their signatures, significantly streamlining the process and ensuring that all necessary paperwork was completed both efficiently and accurately.
  • Maintain contacts within the Top Producer system to maintain readiness for future mailings to clients.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, recordkeeping, and data entry for increased efficiency.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to the appropriate person.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Maintained clean reception area to promote positive, professional environment for clients.

Inventory Coordinator

Jim MALOOF/REALTOR
04.2009 - 06.2011
  • Successfully prepared and submitted comprehensive reports with accompanying photos for over 150 homes across multiple relocation companies, detailing essential tasks such as repairs, cleaning, staging, and landscaping to expedite the sale of corporate-owned properties. By prioritizing these key tasks, I aimed to enhance the homes' appeal to potential buyers, while also providing estimated costs and timelines for the completion of the recommended work, ensuring a strategic approach to the selling process.
  • Coordinated with various vendors to obtain bids for approved work, ensuring competitive pricing and high-quality outcomes through a comparison of competing proposals. After analyzing the bids, I communicated the details to relocation companies and provided recommendations based on their specific needs and the strengths of each vendor.
  • Through collaboration with various vendors, I prioritized maintaining a professional rapport by fostering effective communication, conducting timely follow-ups, and respecting each partner's expertise. This positive and constructive partnership enabled us to successfully meet project goals, efficiently resolve challenges, and deliver high-quality results.


Relocation Assistant

Jim MALOOF/REALTOR
03.2007 - 03.2009
  • Supported the Relocation Director by providing assistance to over 500 clients who were coming in or moving out of the region as part of a Corporate Relocation. This included responding to client queries, scheduling appointments, coordinating logistics, and ensuring all paperwork and documentation was complete. My role required excellent communication skills, attention to detail, and ability to work efficiently in a fast-paced environment.
  • Contacted relocation clients to help them with their real estate needs and connected them with an agent on our Relocation Team. Once a client was matched with an agent, I successfully completed all necessary paperwork and seamlessly communicated with the relocation representative.
  • Entered client information into the Relo Spec program. This allowed for easy access to important information about each client's move, helping us to provide personalized and efficient service. By keeping this database up-to-date and organized, it streamlined our processes and ensure that each client received the highest level of care and attention throughout their relocation journey.

Licensed Real Estate Agent

Jim MALOOF/REALTOR
09.2006 - 06.2011
  • Primary duties included guiding clients through the buying and selling properties.
  • Maintained in-depth knowledge of the local market, and conducting property showings.
  • Assisted in pricing properties competitively, create marketing strategies to attract potential buyers, and negotiate contracts on behalf of my clients.
  • Manage administrative tasks such as preparing necessary paperwork, coordinating with lenders, inspectors, and other professionals, and providing exceptional customer service to ensure a positive experience throughout the transaction.

Education

High School Diploma -

Elmwood High School
Elmwood, IL

Skills

  • Strong Organizational Skills
  • Multi-tasking and Time Management
  • Detailed Written Communications
  • Computers and Technology
  • Maintain Agent Website
  • Front Desk Reception Duties
  • Office Equipment Operation
  • Order and Maintain Office Supplies
  • Electronic Filing System
  • Attention to Detail
  • Create Social Media Content

Timeline

Real Estate Assistant

Mark & Jennifer Monge / JIM MALOOF REALTOR
07.2011 - Current

Inventory Coordinator

Jim MALOOF/REALTOR
04.2009 - 06.2011

Relocation Assistant

Jim MALOOF/REALTOR
03.2007 - 03.2009

Licensed Real Estate Agent

Jim MALOOF/REALTOR
09.2006 - 06.2011

High School Diploma -

Elmwood High School

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Cathy Maloney