Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cathy Martinez

Swansea,MA

Summary

Dedicated professional with 23 years, prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.

Dynamic individual with hands-on experience in Principal Specialist Quality Assurance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Principal Specialist Quality Assurance

Cardinal Health
12.2001 - 04.2025
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Devised and implemented processes and procedures to streamline operations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Collected, arranged, and input information into database system.
  • Streamlined project delivery processes, reducing completion times significantly.
  • Assisted IT with integration testing

Education

No Degree - Business Management

Bristol Community College
Fall River, MA

Skills

  • Customer relations with R&D Engineering, Plant Manufacturing, Supply Quality, and Regulatory Affairs
  • Problem Solving
  • Analytical thinking
  • Documentation Management
  • Coaching and mentoring
  • Managing Change Requests
  • Special Projects Management
  • Technical Documents and Procedural Documentation
  • Integration Testing
  • SAP/Oracle Agile

Certification

Business Administration and Management, Micro Users Unlimited Inc. - 1999-2000

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Principal Specialist Quality Assurance

Cardinal Health
12.2001 - 04.2025

No Degree - Business Management

Bristol Community College

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