Summary
Overview
Work History
Education
Skills
Timeline
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Cathy Mordan

Myrtle Beach,SC

Summary

Professional with strong background in retail management, adept at optimizing operations to achieve results. Known for effective team collaboration, adaptability, and focus on exceeding goals. Skilled in inventory management, staff training, and customer service excellence. Consistently reliable and proactive in responding to changing needs.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Cole's Hardware Inc.
11.2015 - 01.2025
  • Executed merchandising strategies for increased product visibility and sales.
  • Conducted regular audits for accurate stock levels, reducing excess inventory.
  • Strengthened customer loyalty with personalized interactions and follow-ups.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Education

Tourism And Travel Management

Central Penn Business School
Harrisburg, PA

High School Diploma -

West York Area High School
York, PA
06-1991

Skills

  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Store opening and closing
  • Store operations
  • Operations management

Timeline

Assistant Store Manager

Cole's Hardware Inc.
11.2015 - 01.2025

Tourism And Travel Management

Central Penn Business School

High School Diploma -

West York Area High School

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Cathy Mordan