Cathy Myer
Indianapolis,IN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
38
38
years of professional experience
Work History
Sonographer
Community Health Network
07.1997 - Current
- Streamlined workflow by maintaining organized workstations and ensuring proper equipment maintenance.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Increased diagnostic accuracy with meticulous attention to detail in capturing high-quality images.
- Mentored new sonographers, sharing expertise in scanning techniques and best practices.
- Provided compassionate care to patients, contributing to a positive and supportive environment.
Sales Consultant /Optician
LensCrafters
06.1986 - 08.1990
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Education
No Degree - Retail Marketing And Management
Ball State University
Muncie, INNo Degree - Radiologic Technology
Ball Memorial Hospital School of Radiologic Techno
Muncie, IN06-1992
Skills
- Critical thinking abilities
- Compassionate patient care
- Continuous learning mindset
- Interpersonal Communication Abilities
- Community Outreach
- Healthcare industry understanding
Timeline
Sonographer
Community Health Network
07.1997 - Current
Sales Consultant /Optician
LensCrafters
06.1986 - 08.1990
No Degree - Retail Marketing And Management
Ball State University
No Degree - Radiologic Technology
Ball Memorial Hospital School of Radiologic Techno
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