Summary
Work History
Education
Skills
Timeline
Generic

Cathy Nichols

Honolulu,USA

Summary

Senior sales and operations leader with a track record of driving multi-million-dollar growth in luxury environments. Skilled in team leadership, CRM management and strategy with a focus on repeat business and high-value sales performance.

Work History

Boutique Manager

Van Cleef & Arpels
  • Oversaw daily boutique operations to ensure exceptional customer service and brand representation.
  • Developed and implemented visual merchandising strategies to enhance product presentation and drive sales.
  • Trained and mentored staff on luxury product knowledge, enhancing team performance and customer engagement.
  • Managed inventory levels, ensuring optimal stock availability while minimizing excess through effective planning.

Sales Executive

Harry Winston Waikiki
  • Promoted from Salon Assistant to Sales Executive within 8 months of hiring. Exceeded yearly sales goals consistently with an increase of repeat client acquisitions each year for the past 7 years. Responsible for vault and clerical assistance when the operation team needs support, including training fellow sales executives in operational tasks and CRM capture.

Assistant Gallery Director | Consultative Director

Martin Lawrence Gallery - Las Vegas | San Francisco
  • Recruited to open the flagship location in Las Vegas as Assistant Director. At MLG Owner’s request, successfully mentored and trained newly appointed Gallery Director and Sales Consultants in San Francisco prior to the Las Vegas opening. Assisted in management of inventory, curatorial duties, closing of artwork acquisitions, and human resources. Represented blue-chip masterworks valued at up to $17M.

Executive Director of National Sales

Peter Lik USA
  • Excelled in senior level operations management, directly supervising twelve Gallery Directors and locations in the U.S., collaborating with department heads, and being chiefly responsible for $35M in annual sales and 120 employees, while reporting directly to the Artist and CEO. Piloted the implementation of major marketing initiatives, development of personnel resources, and corporate infrastructure, including companywide sales training, market and art history research, and artwork selection and marketing strategy. Led the creation of an innovative online image release campaign, resulting in new works selling out in record time and earning record-breaking sales companywide. Traveled extensively to gallery locations, succeeding in increasing sales, conducting sales training, and managing relationships with a wide range of employees and clients.

Education

Master of Fine Art - Photography

Savannah College of Art And Design
Savannah, GA

Bachelor of Fine Art - Photography

Columbia College
Chicago, IL

Associate Degree - General Studies

Wright College
Chicago, IL

Skills

  • Luxury Sales & Client Relationship Management

    • Consistently exceeded sales goals, built repeat clientele and handled high-value transactions

  • Team Leadership & Training

    • Hired, trained, mentored and scaled teams across multiple locations—including managing directors and over 100 employees

  • Business Operations & Revenue Growth

    • Managed operations (staffing, inventory, CRM, strategy) and drove multi-million dollar growth initiatives and revenue oversight

  • CRM & Client Data Strategy

    CRM capture, database building and repeat client acquisition

  • Visual Merchandising & Brand Presentation

    • Managed merchandising, gallery curation and presentation of luxury goods Brand storytelling experiential sales design

  • QuickBooks
  • Microsoft Office Suite
  • Conversational Japanese

Timeline

Assistant Gallery Director | Consultative Director

Martin Lawrence Gallery - Las Vegas | San Francisco

Executive Director of National Sales

Peter Lik USA

Boutique Manager

Van Cleef & Arpels

Sales Executive

Harry Winston Waikiki

Master of Fine Art - Photography

Savannah College of Art And Design

Bachelor of Fine Art - Photography

Columbia College

Associate Degree - General Studies

Wright College

Similar Profiles

CREATE PROFILE