Cathy Nixon
Norfolk,Virginia
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
26
26
years of professional experience
Work History
Manager
All Team Staffing
03.2016 - 01.2023
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Onboarded new employees with training and new hire documentations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Manager
7-eleven Convenience Store
01.2014 - 07.2022
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Onboarded new employees with training and new hire documentation.
Sales Manager
Assurance Wireless
04.2009 - 10.2019
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Education
MBA - Marketing
University of Phoenix
Richmond, VA06.2012
Skills
- Manage Contracts
- Corporate Social Responsibility
- Accounting Techniques
- Financial Statements
- Customer Service
- Business Management Principles
- Manage Budgets
- Train Employees
- Sales Strategies
- Cost Management
- Verbal and Written Communication
- Advertising Techniques
Accomplishments
- Achieved goals by completing tasks with accuracy and efficiency.
- Supervised team of 100 or more staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
All Team Staffing
03.2016 - 01.2023
Manager
7-eleven Convenience Store
01.2014 - 07.2022
Sales Manager
Assurance Wireless
04.2009 - 10.2019
MBA - Marketing
University of Phoenix
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