Cathy Parr
Sacramento,California
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
18
18
years of professional experience
Work History
Staff Services Manager II
Department Of Fire And Forestry (CAL FIRE)
Sacramento, CA
10.2020 - Current
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Implemented process improvements to automate office operations.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Organized system operating procedures to strengthen controls.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Documented business processes and analyzed procedures to align with changing business needs.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Staff Services Manager II
California Department, Housing
06.2015 - 06.2020
- Provide leadership, guidance and management to the Business & Contracts Services Branch (BCSB)
- Oversees the day to day operations and activities in the BCSB and ensures all business services and procurement/contracting for IT and non-IT goods and services activities comply with state and federal regulations and department policies, procedures, and guidelines
- Advises the Assistant Admin Deputy and other department managers and other affected by BCSB decisions on key events and on changes proposed for goals, objective standards, plans, actions and legislation
- Provides direction to programs, provides guidance and cross-divisional leadership on Administrative services strategic planning and business services
- Provide oversight to BCSB on day to day business services activities related to procurement/contracting, facilities, fleet, mailroom operations, copy center, and records management
- Project manager for all tenant improvement related requests
- Ensures compliance with the State Administrative Manual and applicable rules and regulations for facility related projects
- Project manager for all tenant improvement related requests
- Ensures compliance with the State Administrative Manual and applicable rules and regulations for facility related projects.
Staff Services Manager I
Housing & Community Development
Sacramento, CA
10.2012 - 10.2015
- Performed budget analysis to control expenditures and predict future budget needs.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Organized system operating procedures to strengthen controls.
Associate Governmental Program Analyst
California Department of Public Health
Sacramento, CA
01.2012 - 01.2014
- Conduct investigations received on all allegations of program abuse in the Women, Infants,
- Children (WIC) Program within the Program and Business Integrity Section (PBIS)
- Lead analyst provide technical assistance to external and internal customers
- Review detailed financial records and conduct independent research of other public programs that may have overlapping relationships, such as Medi-Cal, Department of Social Services, Employment Development Department, etc
- Present fraud awareness training to local agency staff on possible program abuse/fraud
- Streamline current processes that resulted in increased productivity and reduced backlog.
Staff Services Analyst
Department Of Corrections And Rehabilitation
Sacramento, CA
01.2006 - 01.2007
- Assess the workforce and identify projected vacancies due to retirements and attrition
- Assisted in development and implementation of CDCR’s Succession Management Plan
- Prepare bi-annual gap analysis of identified critical classification (i.e Supply vs Demand), retirement projections and other statistics as requested
- Identify successors, recommend training plan, monitor and track development process for successors
- Presented Succession Management Plan to all institutions and offices within CDCR
Employment Program Representative
Employment Development Department
Sacramento, CA
01.2010 - 01.2012
- Adjudicated unemployment insurance cases; determine claimant’s eligibility for UI benefits in accordance with state/federal laws, regulations and policies
- Train new employees on UI policies, procedures, initial/continued claim filing and processing unemployment payments
- Gather, compile confidential personnel information and enter into database system
Office Technician/Secretary
Employment Development Department
Sacramento, CA
01.1998 - 01.2001
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Screened visitors and issued badges to maintain safety and security.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Edited documents to keep company materials free of grammar errors.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Supported staff on special assignments and ad hoc projects.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Academy of Excellence; Supervisor Training Academy -
California State University
Earned 8 credits; Supervisor Training Academy Notary Study Certified Commissioned Notary - Business Management
American River College
CA Procurement - undefined
California State University
Accounting
Heald Business College
undefined
Skills
Office Managementundefined
Timeline
Staff Services Manager II
Department Of Fire And Forestry (CAL FIRE)
10.2020 - Current
Staff Services Manager II
California Department, Housing
06.2015 - 06.2020
Staff Services Manager I
Housing & Community Development
10.2012 - 10.2015
Associate Governmental Program Analyst
California Department of Public Health
01.2012 - 01.2014
Employment Program Representative
Employment Development Department
01.2010 - 01.2012
Staff Services Analyst
Department Of Corrections And Rehabilitation
01.2006 - 01.2007
Office Technician/Secretary
Employment Development Department
01.1998 - 01.2001
Academy of Excellence; Supervisor Training Academy -
California State University
Earned 8 credits; Supervisor Training Academy Notary Study Certified Commissioned Notary - Business Management
American River College
CA Procurement - undefined
California State University
Accounting
Heald Business College
undefined
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