Cathy Poindexter
Saint Charles,MO
Summary
Proficient in Microsoft: Outlook, Teams, Word, and Excel. Strong communication skills for customer service through face-to-face interactions, phone calls, and emails. Enhances controls for consistent optimal performance. Using checklists. Adept at shipping and receiving packages with UPS and FedEx. Detail-oriented and organized with a knack for problem-solving. Self-motivated with good time management skills. Experienced in preparing invoices, processing payments, and managing past-due balances. A team player who is dependable, performance-driven, and thrives in a collaborative work environment.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Specialist
Kings Clean Corporate
03.2023 - Current
- Invoice: recurring and single invoice types in a timely manner. Make and keep current billing lists.
- Payment Processing: Input all payments EFT or checks-in relevant accounting software and online banking.
- Payroll: (3 payrolls in 3 regions) Semi Monthly - review with H/R regional managers on teams call, pull PTO by regions, Print checks as PDF's, Pull Nacha reports. Invoice customers who's billing is tied to payroll hours. Update to GL(Full security clearance).
- Administration Assistance: Daily check online banking fraud control. Make and keep organized all files for Office Admin. Offer to help where needed.
- Organization: Create checklists for A/R and payroll activities. Created an incoming mail tracking system Created several file systems. Organized PO's for large account.
Receptionist, Office Administration, Multi Line Phone
The Landing of O'Fallon
09.2021 - 01.2023
- Transfer all incoming calls, Microsoft: Outlook, Word, Excel, copy, fax, scan, track office supplies inventory and organization, deliver packages to staff and residents, HIPAA compliant, warm and friendly when greeting all guest / residents, assistance were needed as it applies.
- Kept reception area clean and neat to give visitors positive first impression. Used problem solving skills.
Administrative Assistant
Select Drink-C.R.Frank Popcorn
02.2017 - 11.2020
- Provided excellent customer service and sales support via multi-line phone management.
- Managed incoming communications while preparing invoices in relevant accounting software. Also did faxing, scanning, and emailing.
- Arranged shipment schedules and document shipping requirements for UPS, LTL freight deliveries. Created an efficient system to organize shipping order processes.
- Processed credit card payments to ensure quick transaction completion. Produced reports for supervisor to enhance decision-making based on sales data.
- Maintained up-to-date inventory records through regular assessments.
Express Employment/Fairway Manufacturing
Express Emp. Employment/UniFirst First Aid/Propper International
08.2016 - 02.2017
- Invoice: recurring and single invoice types in a timely manner. Make and keep current billing lists.
- Payment Processing: Input all payments EFT or checks-in relevant accounting software and online banking.
- Payroll: (3 payrolls in 3 regions) Semi Monthly - review with H/R regional managers on teams call, pull PTO by regions, Print checks as PDF's, Pull Nacha reports. Invoice customers who's billing is tied to payroll hours. Update to GL(Full security clearance).
- Administration Assistance: Daily check online banking fraud control. Make and keep organized all files for Office Admin. Offer to help where needed.
- Organization: Create checklists for A/R and payroll activities. Created an incoming mail tracking system Created several file systems. Organized PO's for large account.
Education
Associate of Arts Degree - General Office Administration
Florissant Valley Community College
Florissant, MO05-1984
Skills
- Accounts receivable management/oversight/task prioritizing
- Organization and problems solving ex: item number system updated-tying building number-service type to item number
- Experience with Microsoft Office Suite
- Knowledge of relevant accounting software
Timeline
Accounts Receivable Specialist
Kings Clean Corporate
03.2023 - Current
Receptionist, Office Administration, Multi Line Phone
The Landing of O'Fallon
09.2021 - 01.2023
Administrative Assistant
Select Drink-C.R.Frank Popcorn
02.2017 - 11.2020
Express Employment/Fairway Manufacturing
Express Emp. Employment/UniFirst First Aid/Propper International
08.2016 - 02.2017
Associate of Arts Degree - General Office Administration
Florissant Valley Community College