Cathy Rector
Wichita Falls,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
CLERK
City Of Wichita Falls
08.2014 - 05.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Input data into spreadsheets and databases.
Customer Relations Representative
Comanche Casino
06.2013 - 02.2014
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Education
No Degree - Business
Tarrant County College District
Fort Worth, TXSkills
- Correspondence Writing
- Administrative Support
- Mail Handling
- Telephone Etiquette
- Mail Sorting
- Customer Satisfaction
- Quality Control
Timeline
CLERK
City Of Wichita Falls
08.2014 - 05.2023
Customer Relations Representative
Comanche Casino
06.2013 - 02.2014
No Degree - Business
Tarrant County College District
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