Cathy Reeder
Zephyrhills,FL
Summary
Retired retail leader with extensive experience at HomeGoods, excelling in team leadership and customer service. Proven track record in driving sales through strategic merchandising and effective training programs. Skilled in operations management and problem-solving, fostering high-performing teams to enhance productivity and service quality.
Overview
37
37
years of professional experience
Work History
Store Management
HomeGoods, TJX Companies
09.2008 - 01.2021
- Led team of +50 staff, enhancing productivity and service quality through effective training and mentorship.
- Coordinated promotional events, boosting brand visibility and attracting new customers through creative marketing initiatives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
District Manager
Nine West Group
07.1984 - 01.1999
- Oversaw district operations, ensuring adherence to corporate policies and procedures.
- Drove sales performance through targeted merchandising strategies and effective team leadership.
- Developed training programs to enhance staff skills and improve customer service standards.
- Analyzed market trends to inform product selection and inventory management decisions.
- Conducted regular performance evaluations, providing constructive feedback to improve team productivity.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Education
Associate of Arts - Business Administration And Management
Collin County Community College
Plano, TX05-1978
Skills
- Customer service
- Problem-solving
- Training and mentoring
- Team leadership and coaching
- Merchandise planning
- Strategic planning
- Work Planning and Prioritization
- Operations management
Timeline
Store Management
HomeGoods, TJX Companies
09.2008 - 01.2021
District Manager
Nine West Group
07.1984 - 01.1999
Associate of Arts - Business Administration And Management
Collin County Community College