Cathy Rogers
Summary
Compassionate individual experienced in office administration with strong dedication to removing barriers associated with behavioral health and substance use issues to improve overall health outcomes.
Overview
27
27
years of professional experience
Work History
Caregiver for Special Needs Son
At Home
09.2011 - 03.2022
- Assisted with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication administration.
- Performed all housekeeping duties.
- Transported to multiple therapies and appointments.
- Managed rapidly changing circumstances.
Intake Coordinator
The Counseling Center
10.2002 - 06.2006
- Collected, verified, recorded and processed client demographics and referral information.
- Collaborated with other agencies to ensure clients received appropriate services and resources.
- Advised potential clients of available programs and requirements regarding alcohol and substance abuse issues.
- Performed screenings on potential clients to determine appropriate services.
- Assisted clinicians in devising client treatment plans.
- Performed quality checks on all data in client files.
- Experience in CARF accreditation procedures.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Medical Records Specialist
A. Bawazer, M.D., Psychiatrist
04.1995 - 08.2002
- Processed medical records requests from outside providers and patients according to facility, state, and federal law.
- Extracted pertinent medical data from patient charts that were used to create patient medical summaries.
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Processed private insurance, Medicaid and Medicare billing claims.
- Maintained strict confidentiality of patient data.
Education
Bachelor of Science - Health Informatics
King University
Bristol, TN05.2022
Associate of Arts - Business Administration And Management
Ohio University Southern Campus
Ironton, OHSkills
- Excellent Verbal and Written Communication Skills
- Advanced Knowledge of Medical and Psychological Terminology and Mental Health/Substance Abuse Issues
- Working Knowledge of Private Insurance, Medicaid and Medicare
- Proficient in Microsoft, Email, Internet and Computer Applications
- Empathetic
- Compassionate
- Strong Ethics
- Quick Learner
- Understanding of Financially Disadvantaged Individuals
- Creative
- Analytical and Detail Oriented
- Abstract Thinker
Timeline
Caregiver for Special Needs Son
At Home
09.2011 - 03.2022
Intake Coordinator
The Counseling Center
10.2002 - 06.2006
Medical Records Specialist
A. Bawazer, M.D., Psychiatrist
04.1995 - 08.2002
Bachelor of Science - Health Informatics
King University
Associate of Arts - Business Administration And Management
Ohio University Southern Campus
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