Cathy Sawyer
Virginia Beach,VA
Summary
Accomplished Sales Professional with 30 years of experience facilitating and sustaining customer relationships. Ace at devising targeted approaches to meet needs of each client and attending to requests. Known for superior consultation skills and service to consistently exceed sales goals.
Overview
20
20
years of professional experience
Work History
Major Account Manager
ESI, A Xerox Company
03.2014 - Current
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
- Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
- Set meetings and managed obligations to achieve established goals and commitments.
- Closed complex sales and coordinated full implementation with transaction value of $1.4 million.
- Built senior executive relationships at target accounts and aligned solutions to business needs.
- Engaged in product training, demonstrations, customer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Account Executive / High Volume Specialist
COECO Office Systems Inc.
10.2003 - 03.2013
- Exceeded company-defined sales quotas in primarily "net new" territory
- Identified new business opportunities through cold calling and networking groups
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Kept detailed records of daily activities through On Target CRM
Education
Associate of Science - Business Administration
Tidewater Community College
Virginia Beach, VA 12.2005
Skills
- Team Collaboration/Project Management within multiple divisions
- Contract Negotiation
- Account Management and Sales Forecasting utilizing Salesforce Software
- Customer Relationship Management
- Bid Request Management
- Sales Presentations
- Training Seminars
Accomplishments
2022 - ESI Major Account Representative of the Year Award
2021, 2020, 2019 - ESI Commercial Account Representative of the Year Award
2019 - Xerox Corporation - CEO Club Award
Timeline
Major Account Manager
ESI, A Xerox Company
03.2014 - Current
Account Executive / High Volume Specialist
COECO Office Systems Inc.
10.2003 - 03.2013
Associate of Science - Business Administration
Tidewater Community College
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