Cathy Sawyer
Summary
Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
26
26
years of professional experience
Work History
Management Associate
Angel's Diner And Bakery
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Cashier, Hostess, Customer Satisfaction
Wolfy's Restaurant
06.2020 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess Server
Denny's Corporate Restaurant
06.2002 - 09.2015
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Server Cashier Hostess
Denny's Corporate Restaurant
06.1998 - 02.2002
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
Bachelor of Science - Hospitality Management Degree in Business BSBA
The University Of Central Florida
Orlando, FL08.1991
Associate of Arts - Associates in Arts
Valencia Community College
Orlando, FL06.1982
Skills
- Upselling
- Inventory management
- Online auctions
- Shipping
- Cash Handling
- Product and service sales
Timeline
Cashier, Hostess, Customer Satisfaction
Wolfy's Restaurant
06.2020 - 06.2024
Hostess Server
Denny's Corporate Restaurant
06.2002 - 09.2015
Server Cashier Hostess
Denny's Corporate Restaurant
06.1998 - 02.2002
Management Associate
Angel's Diner And Bakery
Bachelor of Science - Hospitality Management Degree in Business BSBA
The University Of Central Florida
Associate of Arts - Associates in Arts
Valencia Community College
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