Cathy Sephus
Tracy,CA
Summary
Professional administrative professional with comprehensive experience prepared for this role. Proven ability to manage patient records, schedule appointments, and facilitate communication within healthcare settings. Adept at collaborating with team members and adapting to changing demands. Skilled in medical terminology, data entry, and maintaining confidentiality. Reliable and results-focused with strong commitment to supporting healthcare operations.
Overview
2026
2026
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Radiology Scheduler
Golden State Orthopedics & Spine
03 2022 - Current
- Schedules patients with requests from Physicians and outside fax
- Contacts patients by telephone upon request to schedule appointments using EHR or Zac software’s
- Maintains the upkeep of the scheduling book and future booked exams. Maintains the follow up appointment patient log sheet.
- knowledgeable about scan types, preparations, length of exams, schedule guidelines
- Authrozation of insurance prior to appoitment date.
Health Information Representative
RadNet
06 2015 - 02 2022
- Answer phones, kindly talk patients through the steps and answer their questions and concerns.
- Organize and prioritize requests for medical records, and route medical records appropriately based on patients time of exam.
- Provide courteous and professional service to attorneys, referring physicians, and patients requesting medical records
- Perform patient registration and insurance verification, and collect co-pays.
- Occasionally drive to nearby centers and/or medical offices to deliver or retrieve medical films/CD.
- Cross-train and help in other departments such as front desk and scheduling.
- Participate in various projects and/or meetings, and complete other tasks as assigned by management.
Ramp Agent
United Airlines
08.2005 - 10.2015
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 100 daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Transferred luggage from aircraft to collection areas safely using equipment.
Education
Associate of Science - Health Administration
Chabot Coummunity College
05.2007
Skills
- Knowledge of insurance plan
- pre-authorization
- medical terminology
- MS Office (Excel, Word and Outlook)
- multi-task
- scheduling
- ICD/CPT codes
Certification
American Heart Association (AHA) Basic Life Support (EXP 2025)
Timeline
Ramp Agent
United Airlines
08.2005 - 10.2015
Radiology Scheduler
Golden State Orthopedics & Spine
03 2022 - Current
Health Information Representative
RadNet
06 2015 - 02 2022
Associate of Science - Health Administration
Chabot Coummunity College
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