Cathy Slotterback

• Coached managers on proactive employee relations strategies to address and resolve workplace conflicts.
• Maintained accurate and up-to-date employee records.
• Conducted background checks, reference verifications, and employment verifications to support efficient hiring and onboarding.
• Facilitated new hire onboarding and delivered ongoing orientation and training programs.
• Supported recruitment efforts by posting job openings, screening applicants, coordinating interviews, and drafting offer letters.
• Processed unemployment claims and termination documentation in compliance with legal requirements.
• Initiated and led weekly HR meetings with department heads to improve cross-functional communication.
• Administered payroll processing, ensuring accuracy and compliance with federal and state regulations.
• Developed and regularly updated the employee handbook to reflect current policies and procedures.
• Conducted exit interviews to capture feedback and identify opportunities for organizational improvement.

• Guide associates on HR queries, enhancing workplace understanding and productivity.
• Advise leadership on HR strategy to meet operational goals effectively.
• Investigate policy breaches, ensuring compliance and fair resolutions.
• Collaborate with Loss Prevention on workplace safety and theft issues.
• Analyze reports to improve attendance and engagement, reducing attrition rates.
• Analyze HR metrics to identify trends, providing data-driven insights for strategic decision-making and operational improvements.
• Guide associates and managers on HR policies, fostering a positive work environment and ensuring compliance with company standards.
• Spearhead associate engagement initiatives, organizing monthly activities to boost morale and strengthen team cohesion.
• Conduct thorough HR investigations, partnering with Loss Prevention to address policy violations and maintain workplace integrity.
• Analyze HR metrics to identify trends, providing data-driven insights for strategic decision-making and operational enhancements.
• Mentor associates on HR policies, fostering a positive work environment and ensuring alignment with company standards.

Provided first aid and responded to onsite emergencies, delivering immediate care and coordinating additional medical support.

Supported associate wellness through proactive safety measures and ergonomic assessments, helping reduce injury rates.

Engaged associates in daily conversations about safe behavior, promoting a culture of accountability and workplace safety.

Attended daily leadership meetings to align safety and HR metrics, improving interdepartmental communication and collaboration.

Facilitated the Associate Safety Committee, leading peer-driven initiatives and boosting site-wide safety awareness.

Managed Workers’ Compensation claims, maintaining compliant records and overseeing return-to-work planning.

Partnered with HR to coordinate non-work-related accommodations, ensuring support for associates' individual needs.

Planned and executed associate engagement events and major initiatives, including:

Prime Day 2021 Safety Fair and Fall Safety Fair to promote safety awareness and team morale.

Health Fairs to connect employees with healthcare providers and wellness resources.

Annual Job Fair (with HR) to support recruitment and employer branding efforts.

Contributed to the Associate Activities Committee, developing inclusive, year-round engagement programs.

• Receive and prioritize phone requests for emergent and non-emergent fire, medical, and police incident
• Provide ongoing monitoring of units responding to and on scene of emergencies and ensure their safety during operations
• Provided conflict resolution for callers during high stress situations
• Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
• Determine the proper apparatus required to mitigate the 911 emergency and dispatch those units to the location
• Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
• Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
• Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.