Cathy Smallwood
Yuba City,CA
Summary
- Hardworking and dependable professional with extensive experience at WinCo Foods Excelling in customer service, and cash management. Proven ability to enhance inventory efficiency, and recognized for attention to detail and adaptability, consistently contributing to team success and operational excellence in a fast-paced environment.
Overview
26
26
years of professional experience
Work History
Lead Clerk
WinCo Foods
Yuba City, CA
01.1999 - Current
- Maintained cleanliness throughout the grocery section by ensuring shelves were well stocked and organized properly.
- Trained new staff on store policies and procedures.
- Handled customer complaints professionally and referred them to managers when necessary.
- Organized backroom storage areas according to company standards.
- Processed returns and exchanges in accordance with store policy.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Managed cash register operations using POS system and processed sales and returns.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Created and built product displays to engage customers through visual merchandising.
- Operated cash registers, scanners, and computers to itemize and total customer purchases.
- Adhered to company policies and procedures regarding loss prevention and security.
- Conducted inventory checks to maintain optimal stock levels and minimize waste.
- Followed safety procedures for handling and disposing of hazardous materials.
- Unloaded delivery trucks and organized stock room to optimize space and efficiency.
- Performed bookkeeping and cash handling duties to maintain accurate financial records and secure transactions.
- Followed company policies regarding cash handling procedures accurately.
Education
Some College (No Degree) - Business Administration
Yuba College
Marysville, CASkills
- Customer service and support
- Cash handling and management
- Inventory management and stock rotation
- Bookkeeping and invoicing
- Administrative tasks and organization
- Team collaboration
- Time management and multitasking
- Flexibility and adaptability
- Shipping and receiving operations
- Pallet jack operation
- Attention to detail
- Forklift certified
Timeline
Lead Clerk
WinCo Foods
01.1999 - Current
Some College (No Degree) - Business Administration
Yuba College
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