Cathy Snowball
Gallatin,TN
Summary
Gentle Lactation Consultant with a great understanding of the diverse emotional and psychological response to lactation and parenting. Skilled in providing lactation support and instruction to over thousands of families. Positive and energetic with excellent follow-up skills. Well-versed in providing patient-centered care, developing care plans, and delivering quality patient care in accordance with department standards. Proven track record of success in collaborating with multidisciplinary teams to ensure optimal patient outcomes. Committed to providing compassionate and evidence-based care to patient populations.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Independent Business Owner/ Lactation Consultant
Self Employeed
01.2010 - Current
- Private, individualized lactation support and education for hundreds of mother/infant dyad experiencing breastfeeding related concerns
- Developed and implemented over 100 individual breastfeeding plans during private practice years.
- Improved patient outcomes by providing comprehensive lactation support and education to new mothers
- Utilized evidence-based practices to develop personalized care plans for each mother-infant dyad, promoting optimal health outcomes
- Provided emotional support to families experiencing difficulties with breastfeeding, contributing to increased resilience during the postpartum period
- Educated expectant parents about the importance of exclusive breastfeeding during prenatal visits, setting the foundation for successful future experiences with nursing infants
RN Care Manager
Department Of Veterans Affairs
10.2023 - 04.2024
- Performed telephone triage on 30 incoming patient calls and messages and determined severity of injuries and illnesses and appropriate treatment plan
- Liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization
Master Esthetician
Massage Envy
07.2021 - 08.2022
- Provided various skincare services, such as facials, chemical peels, and microdermabrasion infusions. Averaged 7 client visits per day
- Improved overall skin health for clients with targeted facials, chemical peels, and microdermabrasion treatments
- Maintained a clean and sanitary work environment, adhering to state regulations and spa policies
- Advised clients on proper home-care regimens
- Educated clients on proper skincare techniques, leading to increased self-care practices at home
- Fostered friendly, warm, and exceptional customer experience
Lactation Consultant
Intermountain Healthcare Alta View Pediatric Clinic
08.2019 - 03.2020
- Sole outpatient lactation provider at busy 9 provider pediatric clinic
- Improved patient outcomes by providing comprehensive lactation support and education to new mothers
- Utilized evidence-based practices to develop personalized care plans for each mother-infant dyad, promoting optimal health outcomes
- Served as a resource for nursing staff by providing ongoing education on lactation topics, fostering a knowledgeable workforce
- Provided emotional support to families experiencing difficulties with breastfeeding, contributing to increased resilience during the postpartum period
- Enhanced patient satisfaction by offering welcoming and supportive environment for breastfeeding consultations
- Assessed needs of new mothers and advised mothers about childcare topics
Lactation Consultant
Sterling Medical Corporation
07.2016 - 10.2018
- Monitored, recorded and intervened in patient care situations
- Performed daily hospital rounds for all healthcare system maternity wards and facilities for over 40 deliveries each month
- Collaborated with other healthcare professionals to design and deliver health education services to clients
- Conducted group classes on breastfeeding techniques and benefits, leading to more informed patient population
- Provided emotional support to families experiencing difficulties with breastfeeding, contributing to increased resilience during postpartum period
- Managed scheduling and coordinated appointments effectively, ensuring timely access to lactation support services for patients in need
- Improved patient outcomes by providing comprehensive lactation support and education to new mothers
- Collaborated with interdisciplinary teams to ensure seamless delivery of lactation services across various hospital departments
- Utilized evidence-based practices to develop personalized care plans for each mother-infant dyad, promoting optimal health outcomes
Registered Nurse
US Army, And US Air Force
10.1986 - 10.2010
- Planned, prepared and organized inpatient, outpatient and health promotion departments regulatory and accreditation activities in support of Joint Commission and Health Services Inspection programs at 4 military assignments
- Zero write ups in areas of responsibilities
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
- Performed triage on incoming patients and determined severity of injuries and illnesses
- Implemented medication and IV administration, catheter insertion, and airway management
- Administered medications via oral, IV, and intramuscular injections and monitored responses
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Evaluated patient histories, complaints, and current symptoms
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery
Education
Master - Esthetician
National Institute Of Medical Aesthetics
Salt Lake City, UT06.2020
Master's - Human Relations
The University Of Oklahoma - Norman, Oklahoma
Norman, OK09.1997
Bachelor's Of Science - Nursing
The Ohio State University
Columbus, Ohio06.1986
Skills
- Extensive experience with telephone triage protocols
- Adept at leading groups
- Report preparation for inspections
- Patient satisfaction focused
- Team oriented
- Highly motivated, proactive and punctual
Certification
IBCLC
Timeline
RN Care Manager
Department Of Veterans Affairs
10.2023 - 04.2024
Master Esthetician
Massage Envy
07.2021 - 08.2022
Lactation Consultant
Intermountain Healthcare Alta View Pediatric Clinic
08.2019 - 03.2020
Lactation Consultant
Sterling Medical Corporation
07.2016 - 10.2018
Independent Business Owner/ Lactation Consultant
Self Employeed
01.2010 - Current
Registered Nurse
US Army, And US Air Force
10.1986 - 10.2010
Master - Esthetician
National Institute Of Medical Aesthetics
Master's - Human Relations
The University Of Oklahoma - Norman, Oklahoma
Bachelor's Of Science - Nursing
The Ohio State University
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