Cathy Spencer
Wyandotte,OK
Summary
Manager and Executive Assistant with proven expertise at the Northeast Workforce Development Board and OESC, adept at providing employment, training, re-employment, and unemployment services. Enhanced office efficiency and managed confidential information. Skilled in MS Office and office management. I provide knowledge and skills in communication and support strategic initiatives. I ensure timely project completion while maintaining a professional and customer-oriented approach.
Overview
49
49
years of professional experience
Work History
Executive Assistant
Northeast Workforce Development Board
07.2024 - Current
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Delivered organizational support enabling executive focus on high-level strategic initiatives.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Filed paperwork and organized computer-based information.
- Updated and maintained the EmployOklahoma transition from OKJobMatch for the NEWDB Area training providers and Title I Service Provider.
Executive Assistant
Northeast Workforce Development Board
07.2012 - 06.2024
- Processed travel expenses and reimbursements for executive team and board staff.
- Office inventory, tracking supplies and processed purchase orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Provided professional administrative support during board meetings, including minute-taking duties, posting agendas, and notifying board members and LEO's.
- Improved office efficiency and document management.
- HR new hire paperwork to include I-9 documentation. Facilitated onboarding for incoming office staff.
- Handled and provided the contracted payroll company the correct data while maintaining strict adherence to deadlines for timely payments.
- Handled confidential and sensitive information with discretion and tact.
- Managed the Executive Directors hotel and coordinated travel arrangements for scheduled meetings and conferences..
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Filed paperwork and organized computer-based information.
- Updated and maintained the NEWDB Area OKJobMatch for the training provider and Title I Service Provider.
- Processed and maintained purchase orders for services, equipment, supplies, travel needs, and all other items required for board staff during program years.
- Managed payment of monthly and annual fees for telephone, internet, email, website, storage of NEWDB documents through Dropbox, etc. using the NEWDB credit card.
- Reconciled Elevate bank account. Managed invoices and registrations for the annual Elevate Youth Summit.
Chief UI Field Ops; NE Area Mgr; LO Mgr; WF Spec
Oklahoma Employment Security Commission
04.1976 - 04.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with personnel and workforce partners.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Coordinated with various departments to enhance operations effectiveness.
- Supervised various locations, enforcing high-quality standards of operation.
- Worked one-on-one with customers to ensure all services were provided in an effective and efficient manner.
Education
Associate of Science - Business Management
NEO A&M College
Miami, OK05-1970
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
- Professional and mature
- MS Office
- File organization
- Staff management
- Business correspondence
- Appointment setting
- Office administration
- Information confidentiality
- Customer Service-oriented
- Filing and data archiving
Timeline
Executive Assistant
Northeast Workforce Development Board
07.2024 - Current
Executive Assistant
Northeast Workforce Development Board
07.2012 - 06.2024
Chief UI Field Ops; NE Area Mgr; LO Mgr; WF Spec
Oklahoma Employment Security Commission
04.1976 - 04.2011
Associate of Science - Business Management
NEO A&M College
Similar Profiles
Austin SavageAustin Savage
Re-Entry Specialist at Southwest Wisconsin Workforce Development BoardRe-Entry Specialist at Southwest Wisconsin Workforce Development Board
Ian HayIan Hay
Human Resources Analyst at CA Workforce Development BoardHuman Resources Analyst at CA Workforce Development Board
Matthew MartinMatthew Martin
Assistant Executive Director at Region VII Workforce Development BoardAssistant Executive Director at Region VII Workforce Development Board
Jessica AlthouseJessica Althouse
Licensed Practical Nurse at MercyLicensed Practical Nurse at Mercy
Catherine WilliamsCatherine Williams
Environmental Contractor at Penmac StaffingEnvironmental Contractor at Penmac Staffing