Cathy Tran

• Performed patient intake, including taking vital signs and medical histories.
• Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
• Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
• Documented lab results accurately into the Electronic Medical Record system.
• Conducted EKG tests for patients and monitored heart rate during stress tests.
• Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
• Communicated effectively with patients to provide a positive experience throughout their visit.
• Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
• Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
• Responded quickly to emergent situations within the clinic setting by following established protocols.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Organized charts, documents and supplies to maintain team productivity.
• Incorporated outside records into charts and EHR.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Departments/Specialties:

• Cardiology
• Hematology/Oncology/Infusion
• Dermatology
• Endocrinology
• Gynecology
• Infectious Disease
• Internal Medicine/Family Medicine
• Neurology (& Subspecialties)
• Orthopedic
• Otolaryngology
• Pain Management & Rehabilitation
• Pediatrics
• Pulmonology
• Rheumatology
• General Surgery
• Spine
• Vascular Surgery
• Urogynecology

• Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
• Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
• Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
• Maintained accurate records of patient care services provided.
• Assisted with ambulation and positioning of patients according to their plan of care.
• Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
• Reported any changes in patient condition to the supervising nurse immediately.
• Provided emotional support for distressed patients and families during difficult times.
• Helped maintain a clean environment in all areas assigned.
• Answered call lights promptly to ensure timely response to patient needs.
• Responded quickly to emergency situations following established protocols.
• Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
• Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
• Engaged with patient family and friends to provide courteous visit experience.
• Used hospital-approved devices and techniques to transport and lift patients.

Departments/Specialties:

• Emergency
• COVID Unit
• Radiology
• Medical Surgical

• Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
• Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
• Analyzed feedback from customers and staff to identify areas for improvement in training methods or procedures.
• Followed safety procedures while operating machinery such as grinders and espresso machines.
• Adhered to health department regulations concerning sanitation standards.
• Provided excellent customer service by responding to inquiries quickly and professionally.
• Maintained calm demeanor during high-volume periods and special events.