Cathy Wells
Reelsville,IN
Summary
It is an honor to apply for Distribution Center Supervisor.
A proven Leader and Supervisor, I thrive on change and innovation.
The best experience I've had was supervising a department tasked with lowering the recirculation rate.
Within 8 weeks, the team and I identified the issues. Together, the recirculation rate was lowered from 48% to 6% or less consistently. This was a huge help to raise production levels and the efficiency of the department.
As one can see from this resume, I've successfully progressed in my career advancing to challenges within the logistics industry. My background includes roles such as supervisor, asset protection, trainer, team lead, shipping clerk, and safety team leader.
I am confident that I would be an excellent match for this team. Experienced production leader knowledgeable about logistics practices and regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Dedicated Supervisor with years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Supervisor of Distribution Operations
GXO
06.2021 - Current
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Sourced suppliers and negotiated advantageous rates on track with company's budget and goals.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Streamlined processes to enhance operational productivity and overall traceability.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.
- Boosted team performance with enhanced employee evaluation processes.
- Documented safety action plans, quality initiatives, and team performance in system.
- Implemented new systems, resolved performance issues and expanded processes to meet diverse needs.
Supervisor
Casey's Distribution Center
09.2020 - 05.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Prepared and managed work schedules, vacation and sick time accurately on monthly basis.
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
- Interviewed, hired and trained new employees for voice pick position.
- Worked with management team to implement proper division of responsibilities.
- Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Evaluated 30 employees performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
- Evaluated employee performance and coached and trained to improve weak areas.
Outbound Warehouse Associate
Target Logistics
08.2020 - 09.2020
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Trainer/Shift Lead
Ascena Retail Group Inc.
10.2017 - 08.2020
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Worked 5 different stations each month to provide optimal coverage and meet production goals.
- Cultivated productive and safe atmosphere while supervising team of 60 employees working with sorter equipment.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Trained new associates by relaying information on company procedures, safety requirements and productivity and delivered constructive criticism upon completion of job tasks.
- Took on additional job duties, including production and supervising during unexpected backlog, resulting in meeting project target date.
- Distributed individual assignments to team members and monitored progress against production timetables.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Trained and mentored new employees to maximize team performance.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Postal Driver
United States Postal Service
07.2017 - 04.2018
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Kept and studied detailed mileage and fuel reports to decrease overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of professionalism and discretion.
- Checked in with dispatch service and updated with current location.
- Delivered goods and products to customer on time and in excellent condition.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time.
- Obtained customer signatures to complete and process all paperwork.
Delivery Driver
United States Postal Service
02.2017 - 05.2017
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
- Updated routes based on weather and road conditions in real time to decrease delivery times.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Reported any suspected mechanical issues as quickly as possible.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Interacted with customers to determine needs and opportunities.
- Tracked delivery information, mileage and fuel use while on shift.
- Reported any issues found with delivery truck to next shift driver and shift lead.
- Completed and submitted logs and paperwork every day to maintain records.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Communicated regularly with back up drivers for delivery route details and changes.
- Completed all necessary paperwork using neat and legible handwriting.
Ambulance Dispatcher
Heartland Ambulance Service
10.2016 - 02.2017
- Aided senior leadership by collecting research for executive decision-making support.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Identified cases requiring additional resources and interventions, reaching out to EMT's to determine best next steps.
- Eliminated risks and emergency response delays by efficiently monitoring public safety field units.
- Cultivated client rapport by interfacing with callers to aid with medical emergencies.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Optimized productivity to improve on-time emergency response and life support.
- Answered calls from automatic routing system and took basic information from callers.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Read system maps and caller information, and documented all details in system.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Equipment Coordinator/Trainer
Walmart Logistics #7045
08.2015 - 10.2016
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
- Commended by management for continuous punctuality and superior performance.
- Trained new employees according to company standards.
- Fostered workplace safety and efficiency by identifying potential hazards and promoting workplace safety to over 70 team members.
- Drove operational improvements which resulted in savings and improved profit margins.
- Maintained excellent attendance record, consistently arriving to work on time.
Warehouse Associate
Walmart Logistics #6022
07.2000 - 10.2016
- Wrote reports outlining activities and results.
- Patrolled warehouse departments to check for suspicious activities.
- Wrote reports for internal and external crime, burglary or theft.
- Controlled reduction of loss inventory by protecting company assets.
- Checked CCTV for evidence of any suspicious activity.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Worked truck gate for inbound and outbound loads.
- Did all security and fire checks required daily, weekly, and monthly.
- Did badge and bag checks for incoming and outgoing associates.
- Wrote safety violations.
- Gave onboarding information and power point presentations.
- Emergency response team.
- Safety team leader.
- 2 year supervisor.
- 9 year safety team member.
- 2 year shipping clerk.
- Equipment operator
Shipping Desk Clerk
Walmart Logistics #6022
06.2009 - 06.2011
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Supervised 30 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Recognized shipping issues prior to escalation.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Strategically distributed administrative tasks amongst staff and provided guidance to promote performance.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Interacted with many departments professionally by phone, email or in-person to provide information and directed to desired staff members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Walmart database.
- Supported management staff on special assignments, including training and audit projects.
- Received and routed business correspondence to correct departments and staff members.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Created plans and communicated deadlines to ensure projects were completed on time
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Maintained excellent attendance record, consistently arriving to work on time
- Received and processed stock into inventory management system
- Increased customer satisfaction by resolving loading issues
Education
Business Administration And Management
Colorado Technical Institute
OnlineHigh School Diploma -
North Central High School
Farmersburg, IN01.1985
Skills
- Word processing
- Problem-solving skills
- MS Office
- Project organization
- Process improvement
- Strategic Planning
- Supervision
- Operational improvement
- Team management
- Safety Team
- Training & Development
- Written Communication
- Operational Excellence
Certification
- Certified CPR, First Aid - Red Cross
Timeline
Supervisor of Distribution Operations
GXO
06.2021 - Current
Supervisor
Casey's Distribution Center
09.2020 - 05.2021
Outbound Warehouse Associate
Target Logistics
08.2020 - 09.2020
Trainer/Shift Lead
Ascena Retail Group Inc.
10.2017 - 08.2020
Postal Driver
United States Postal Service
07.2017 - 04.2018
Delivery Driver
United States Postal Service
02.2017 - 05.2017
Ambulance Dispatcher
Heartland Ambulance Service
10.2016 - 02.2017
Equipment Coordinator/Trainer
Walmart Logistics #7045
08.2015 - 10.2016
Shipping Desk Clerk
Walmart Logistics #6022
06.2009 - 06.2011
Warehouse Associate
Walmart Logistics #6022
07.2000 - 10.2016
Business Administration And Management
Colorado Technical Institute
High School Diploma -
North Central High School
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