Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Wilkerson

Summary

Dynamic Pathology & Lab Quality Coordinator at UCHealth Memorial Hospital with proven expertise in coordinating complex clinical trials and ensuring accurate pathology reporting. Skilled in Epic and Ligo Lab software, I excel in customer service and communication, having trained new coordinators and streamlined processes to enhance operational efficiency.

Overview

46
46
years of professional experience

Work History

Pathololgy & Lab Quality Coordinator

UCHealth Memorial Hospital
01.2001 - 04.2025

*Fulfilled an average of 10 requests for pathology material for testing daily

*Fulfilled an average of 4 pathologist requests for expert consultation daily

*Coordinated clinical trial requests with the Research Dept, the pathologists and billing department. Sent the pathology slides/blocks to the research facility

*Coordinated requests from legal firms with Risk Management, pathologists, billing department and Histology.

*Uploaded an average of 12 pathology reports generated from testing or consults into pathology reports daily

*Processed and uploaded an average for 10 test results received electronically daily

*Trained 4 coordinators in job responsibilities


*Verified invoice accuracy from testing facilities or consult facilities, disputed inaccurate charges, coordinated payment of approved invoices

*Obtained & assembled pathology results for presentation by the pathologists at 5 weekly tumor conferences

*Responsible for answering 4 telephone lines, responding to inquires from clinicians, clinical staff, testing facilities and patients


Team Member

Pizza Hut, Chick-Fil-A, Kmart, Union Planters Bank
01.1993 - 01.2001

Pizza Hut - waitress

Chick-Fil-A - team member

Kmart - team member

*assisted customers

*restocked shoes

Union Planters Bank, Collateral Perfection

*processed loan paperwork

*cut checks for title registration

Personnel Technician

United States Air Force
09.1979 - 12.1992

*Maintained personnel records for over 5,000 uniformed personnel

*Processed paperwork for inbound and outbound personnel

*Maintained leave/vacation logs

*Coordinated annual and change of supervisor evaluations

*Coordinated paperwork for military awards

*Maintained office files

*Supervised two subordinates

Education

Human Resources Management

Community College of The Air Force
Vandenberg AFB, CA
08-1992

Skills

    *Familiar with Word Office software

    *Familiar with Excel software

    *Familiar with Epic software (UCHealth)

    *Familiar with Ligo Lab (pathologist's software, UCHealth)

    *Excellent telephone etiquette

    *Excellent customer service skills

Timeline

Pathololgy & Lab Quality Coordinator

UCHealth Memorial Hospital
01.2001 - 04.2025

Team Member

Pizza Hut, Chick-Fil-A, Kmart, Union Planters Bank
01.1993 - 01.2001

Personnel Technician

United States Air Force
09.1979 - 12.1992

Human Resources Management

Community College of The Air Force
Cathy Wilkerson