Summary
Overview
Work History
Education
Skills
Timeline
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Cathy Williams

Matthews,NC

Summary

Detail-oriented Payroll Professional with 20+ years of experience in payroll, highly-motivated with the desire to take on new challenges. Strong work ethic, adaptable and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking individual with customer service, multitasking and time management abilities. Trained in all aspects of payroll and considered a dedicated team player. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Consultant

Freelance
Matthews, NC
11.2021 - Current
  • Product Research - Asa Essence Herbal Apothecary
  • Inventory spreadsheet creation
  • Employee benefits research - SYNC Energy AI
  • Collecting data from insurance vendors via phone, email and zoom meetings
  • Developed statistical data via Google docs
  • Providing policy makers general admin assistance

Accounting Assistant-Payroll

Regional One Health
Memphis, TN
10.2016 - 01.2020
  • Handled bi-weekly payroll services for 125 Physicians, PAs & NPs and all employees for the Extended Care Facility.
  • Prepared and processed off cycle and bonus payrolls.
  • Verified, prepared and submitted Positive Pay and ACH files to bank for deposit.
  • Voided checks/issued stop pay orders to correct payroll discrepancies
  • Journalized Pay - created payroll G/L interface file
  • E-file Federal and state SUI taxes. Resolved tax issues, balanced and prepared W-2s for transmission
  • Clear, concise and accurate financial reporting and forms for use by departments and outside agencies.
  • Handled all employee customer services, research and inquiries with utmost confidentiality.

Human Resources Generalist-Payroll Lead

TSM Corporation
Bartlett, TN
09.2012 - 10.2016
  • Monitored and updated timesheets in Deltek Time and Expense/Costpoint System.
  • Processed Bi-weekly payroll for US and Non-US employees, interfacing timesheet files to ADP.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Kept records of payroll forms, leave notifications, employee files and published needed notification documents to company SharePoint page.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Collaborated with department heads and timekeepers via phone, email and instant messaging for inquiries and corrections
  • Confidential classification

Payroll Specialist/Payroll Services Trainer

Hilton Worldwide Shared Services
Memphis, TN
04.2004 - 09.2012
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Processed payroll, bonus, incentive pay and manual checks.
  • Researched and resolved Hotel properties payroll questions and issues via email, phone and GoTo Meeting.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Trained new employees and new property personnel on company timekeeping systems via virtual meeting platforms and in person.
  • Tested new payroll processes, documented and updated process to existing Payroll Manual
  • Created A/P and Vendor Tax training manual

Education

Associate of Applied Science - Accounting and Computer Science

Draughon's Business College
Memphis, TN

Skills

  • ADP Workforce Now, Deltek, PeopleSoft
  • Payroll Software Proficiency
  • Payroll Auditing and Processing
  • Automated and Manual Check Processing
  • Timekeeping, timecard Management, Time Tracking and Review
  • Data Entry
  • Excel Proficiency
  • Critical Thinking
  • Attention to Detail
  • Organization and Prioritization
  • Direct Deposit Processing
  • Payroll Reconciliation
  • Vacation and Sick Leave Tracking
  • Computer Competency
  • Remote Conferencing
  • Employee Training
  • Dependable and Adaptable
  • Stress Tolerance
  • Issue Research and investigation
  • Information Auditing and Verification
  • E-Mail and Telephone Communication
  • Microsoft Office
  • Resolving Payroll Problems
  • Submitting Tax Payments

Timeline

Consultant

Freelance
11.2021 - Current

Accounting Assistant-Payroll

Regional One Health
10.2016 - 01.2020

Human Resources Generalist-Payroll Lead

TSM Corporation
09.2012 - 10.2016

Payroll Specialist/Payroll Services Trainer

Hilton Worldwide Shared Services
04.2004 - 09.2012

Associate of Applied Science - Accounting and Computer Science

Draughon's Business College

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