Cathy J. Vroom
Senior Project Manager
Lockport,IL
Summary
Instrumental Senior Project Manager bringing 20 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.
Overview
2
2
Certifications
4
4
years of post-secondary education
25
25
years of professional experience
Work History
Senior Project Manager
GovQA
Woodridge , IL
2019.06 - 2020.11
- Worked on medium to large SaaS projects focused on Government Agencies’ Freedom of Information Act (FOIA) and Subpoena request systems for secure request management and fulfillment.
- Wrote technical guides and other communications for client implementations
- Implemented project management methodology to drive project duration down to 120 days or less.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Senior Project Manager
Capgemini
Chicago , IL
2019.02 - 2019.06
- Managed retail mobile app upgrade for McDonald’s Canada and Germany.
- Identified Market specific requirements needed for mobile ordering application.
- Reported status to client from project team to Leadership using Clarizen and Power Point.
- Improved and maintained project and resource plan for Global Mobile App re-platform and upgrade.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Kept project on schedule and within budget while serving as project leader.
Senior Product/Program Manager
Saggezza Inc.
Chicago , IL
2017.04 - 2019.01
- Clients: RR Donnelly & LSC
- Implemented various Cloud SaaS projects well as an estimating to delivery software solution resulting in a 20% efficiency from estimate to sales process for printing jobs.
- Used Smartsheet to manage projects daily tasks, facilitate weekly status meetings and manage monthly Steering Committee meetings.
- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships while implementing Oracle Human Capital Management (HCM) system to replace client’s end-of-life Peoplesoft HCM system.
Manager Project Management Office
Adtalem Global Education
Downers Grove , IL
2014.10 - 2017.04
- Managed the IT Project Portfolio ensuring projects followed Strategic Plan and Roadmap.
- Lead a team of project managers helping with project issues as well as goal setting and performance appraisals.
- Lead multiple SaaS Learning Management System (LMS) replacement projects (Blackboard and Canvas) that included configuration, vendor integration, user acceptance testing, and system training for 6 Institutions of Higher Learning.
Manager -Digital Marketing
McDonald's Corporation
Oak Brook , IL
2013.06 - 2014.09
- Served as Account Manager for Digital Engagement Platform; worked on projects for specific McDonald’s Markets in US, UK, Australia, and Canada.
- Documented business requirements translating them into design specifications to build mobile or website on Adobe Experience Manager tools.
- Collaborated with Leadership to establish Omni-channel mobile ordering strategy for McDonald’s Global Markets.
Technical Project Manager
Adtalem Global Education
Downers Grove , IL
2011.03 - 2013.06
- Implemented an upgrade to DeVry's online registration program using Ellucian Banner Course Registration System included Student Information System (SIS).
- Managed full project life-cycle software development (SDLC) and technology solution integration projects for student and staff portals.
- Communicated project plans and progress to key stakeholders, including project contributors, business, operational and technical resources.
Project Manager
Dearborn Group
Downers Grove , IL
2008.09 - 2011.03
- Used strong project management skills and delivery methodologies to lead digital projects within planned scope, timelines, budget, and quality specifications.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Senior Project Manager
Blue Cross and Blue Shield of Illinois
Chicago , IL
1995.08 - 2008.09
- Managed IT mergers to move claims processing and member communications under one enterprise solution for Blue Cross and Blue Shield of New Mexico, and Oklahoma Plans.
- Multiple medium-large managed care projects using Clarity to report status and project hours.
Education
Bachelor of Science - Business Administration, and English
Elmhurst University
Elmhurst, IL 1991.08 - 1995.05
Skills
Waterfall/Agile
undefinedCertification
PMP License - Certified through October, 2023
Timeline
Senior Project Manager
GovQA
2019.06 - 2020.11
Senior Project Manager
Capgemini
2019.02 - 2019.06
Senior Product/Program Manager
Saggezza Inc.
2017.04 - 2019.01
Certified Scrum Master- CSM - Certified through November, 2022
2016-11
Manager Project Management Office
Adtalem Global Education
2014.10 - 2017.04
Manager -Digital Marketing
McDonald's Corporation
2013.06 - 2014.09
Technical Project Manager
Adtalem Global Education
2011.03 - 2013.06
PMP License - Certified through October, 2023
2008-11
Project Manager
Dearborn Group
2008.09 - 2011.03
Senior Project Manager
Blue Cross and Blue Shield of Illinois
1995.08 - 2008.09
Bachelor of Science - Business Administration, and English
Elmhurst University
1991.08 - 1995.05