Cathy L Cubel
Notary Signing Agent
Oceanside,CA
Summary
Proficient Notary Public with reputation for honesty built over 30 years of related experience. Excellent interpersonal and observational skills, focused approach and analytical nature. Seeking challenging new role at a new company.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Notary Signing Agent
Self Employed Services
Oceanside, CA
10.2022 - Current
- Documented transactions in notary journal to maintained permanent records.
- Contracted with various agencies to complete personal loan packages.
- Reviewed loan documents for completeness and compliance with state and federal regulations.
- Verified identification of signee by looking through identification documents, licenses and passports.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
- Liaised between borrowers, loan officers and escrow officers to facilitate smooth and efficient loan closing process.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Scheduled appointments with in-house or outside mobile notary to accommodate signing with clients.
- Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
- Asked signers about validity of information contained in documents.
- Prepared registered and certified mail for dispatch.
- Reviewed and approved vendor invoices.
- Answered phones and routed voicemails to respective employees.
- Performed accounting or financial analysis.
- Handled incoming calls and directed callers to appropriate department or employee.
- Received and distributed mail, letters and packages.
- Provided HR administrative assistance to management team.
- Stocked inventory and ordered office and kitchen supplies.
- Monitored office services mailbox for business support needs and requests.
- Greeted guests and vendors to assist in navigating space.
- Broke down boxes for garbage and recycling.
- Maintained positive working relationship with fellow staff and management.
- Participated in credit and collections activities.
Window Clerk
USPS
Oceanside, CA
02.1990 - 07.2020
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
- Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
- Interacted with over 300 customers daily.
- Monitored product inventory levels to support completion of order requests and audits.
- Cashiered with two cash registers at once in tandem to maximize customer flow.
- Located items for customers and helped complete purchases by processing payments with Pos system.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Assisted customers by providing information and resolving complaints.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
Sales Associate
JC Penny Co
Carlsbad, TX
08.1985 - 11.1987
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Adhered to company initiatives and achieved established goals.
- Increased purchase amounts by cross-selling with similar products.
- Obtained signatures for financial documents and internal and external invoices.
- Answered incoming telephone calls to provide store, products and services information.
Education
Accounting
Eldorado College
Oceanside, CA06.1989
Business Administration
University of Illinois At Chicago
Chicago, ILSkills
- Filing and Data Archiving
- Report Writing
- Identification Requirements
- Document Evaluations
- Recordkeeping Skills
- Recordkeeping Abilities
- Documentation Abilities
- Document Review
- Travel Planning
- Telephone and Email Etiquette
- Billing and Coding
- Mail Handling
- Inventory Replenishment
- Business Administration
- Proofreading
- Calendar Management
- Sorting and Labeling
- Materials Distribution
- Meeting Planning
- Support Services
- Documentation and Recordkeeping
- Project Planning
- Spreadsheet Management
- Professional and Mature
- Business Correspondence Writing
- Mail Management
- Strong Problem Solver
- Bookkeeping
- Supply Restocking
- Administrative Support
Certification
- New Certified Notary, Loan Signing Agent, self employed. One Year experience.
- Public Notary Training - 2022
- Loan Signing Agent Training - 2022
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Notary Signing Agent
Self Employed Services
10.2022 - Current
Window Clerk
USPS
02.1990 - 07.2020
Sales Associate
JC Penny Co
08.1985 - 11.1987
Accounting
Eldorado College
Business Administration
University of Illinois At Chicago
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