I am seeking to secure a position where I can utilize my skills and experience in a company for growth and advancement.
Overview
11
11
years of professional experience
Work History
Morning Shift Supervisor
TempPositions Health Group(DHS)
Brooklyn, NY
04.2022 - Current
Supervising and supporting community associates, including reviewing completed assessments.
Ensuring that community associate staff provide culturally sensitive, trauma informed services.
Ensuring appropriate staff coverage and monitoring attendance.
Intervening in crisis and counseling clients as needed.
Coordinating interpretation and translation services.
Meeting with operations and security staff for planning and site management.
Managing and documenting incidents.
Managing and updating rosters and attendance.
Career Advisor/Case Manager
Cypress Hills Local Development Corporation
Brooklyn, NY
11.2023 - 02.2025
Provide the core counseling/case management function for the program participants with a particular focus on identifying and addressing needs.
Collaborate closely with the CHLDC Connects team to keep a robust and current list of resources and community partnerships ready to meet needs that arise.
Practice Motivational Interviewing and other proven modalities to address any concerns that stand in the way of the participant's goals.
Provide triage and referral for any mental health concerns identified by the staff.
Recruit participants for the DYB program with job placement in mind.
Assist with work readiness instruction, resume preparation, mock interviews and career counseling for participants to ensure that every participant has a multifaceted career plan that is both aspirational and realistic.
Provide a range of retention strategies to ensure that participants stay engaged throughout the duration of the program and follow up.
Case Manager
WIN - Women in Need, Inc
Bronx, NY
09.2022 - 09.2023
Conduct an initial assessment of the family within 48 hours of arrival to the residence and complete the Family Case Assessment Form, Initial Service Plan, and all initial intake documentation.
Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart.
Provide comprehensive case management, including crisis intervention, counseling services and other appropriate support services.
Develop an Independent Living Plan (ILP) for each client, which will define the client’s goals (in conjunction with the transitional housing income building specialists, housing specialists, child care staff and recreational staff), and track progress against goals, make modifications, and ensure compliance with the ILP.
Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services and other community resources as needed.
Perform timely and accurate input of all required client information in the Uniform Client Chart, ensure compliance with OTDA regulatory requirements and DHS contractual requirements.
Collaborate with the Housing Coordinators to ensure that clients are compliant in seeking permanent housing.
Direct Support Professional
New York Foundling
Brooklyn, NY
01.2020 - 08.2022
Ensuring appropriate supervision, health and safety of program participants.
Assisting in daily living skills such as personal hygiene, food preparation, housekeeping, laundry, shopping etc.
Cleaning and maintaining residential units.
Transporting and escorting participants on recreational activities, medical appointments, home visits, etc.
Group Leader
CAMBA
Brooklyn, NY
09.2019 - 02.2021
Ensure the safety and security of each program participant.
Actively set and communicate ground rules to ensure a safe environment.
Provide group and/or individual assistance to 'at risk' children and/or youth in academic and/or non-academic activities.
Research, develop and execute fun and engaging lesson plans for learning, adventure or recreation.
Document client progress on daily/weekly/monthly/semester/academic bases.
Child Care Advocate
Sheltering Arms Children and Family Services
Bronx, NY
04.2014 - 12.2015
Supervising and supporting community associates, including reviewing completed assessments.
Ensuring that community associate staff provide culturally sensitive, trauma informed services.
Ensuring appropriate staff coverage and monitoring attendance.
Intervening in crisis and counseling clients as needed.
Coordinating interpretation and translation services.
Meeting with operations and security staff for planning and site management.
Managing and documenting incidents.
Managing and updating rosters and attendance for clients.
Education
Bachelors of Science - Criminal Justice, Public Administration
JOHN JAY COLLEGE OF CRIMINAL JUSTICE
New York, NY
05-2025
Skills
Attendance and punctuality
Adaptability and flexibility
Working under pressure
Prioritizing
Interpersonal skills
Problem-solving and initiative
Diversity consciousness
Coordination skills
Client service skills
Dependability
Motivational interviewing
Case management
References
Reference upon Request
Certificates Licenses
Class D Driver’s License
CPR First Aid & AED Certified
Mandated Reporter Certificate
Sexual Harassment Certificate
Timeline
Career Advisor/Case Manager
Cypress Hills Local Development Corporation
11.2023 - 02.2025
Case Manager
WIN - Women in Need, Inc
09.2022 - 09.2023
Morning Shift Supervisor
TempPositions Health Group(DHS)
04.2022 - Current
Direct Support Professional
New York Foundling
01.2020 - 08.2022
Group Leader
CAMBA
09.2019 - 02.2021
Child Care Advocate
Sheltering Arms Children and Family Services
04.2014 - 12.2015
Bachelors of Science - Criminal Justice, Public Administration