Catlin Crozier
Danville,Illinois
Overview
16
16
years of professional experience
Work History
Professional Musician
Self Employed
02.2019 - Current
- Toured with successful bands, providing professional, punctual opening act support.
- Built networks with local musicians to provide session support for gigs and events.
Operations Manager
State Line Farms
08.2021 - 02.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
Mortgage Loan Officer
Flat Branch Home Loans
03.2020 - 07.2020
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Mortgage Loan Officer
First Savings Bank Of Danville
10.2018 - 02.2020
- Worked with underwriters to fix application problems and resolve issues.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Automotive Finance Manager
Courtesy Motors
01.2018 - 10.2018
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
Automotive Finance Manager
Twin City Dodge
04.2017 - 01.2018
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
Automotive Sales Professional
Jeff Smith Kia
09.2016 - 04.2017
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Service Manager
Star Chrysler
06.2015 - 09.2016
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
Residential Electrician
John Aquino Electric
03.2008 - 04.2015
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Education
High School Diploma -
Hoopeston Area High School
Hoopeston, IL05.2004
Skills
- Electrical Equipment Maintenance
- Fixture Installation
- Job Planning
- System Testing
- Performance Management
- Workforce Management
- Time Management
- Project Management
- Team Leadership
Timeline
Operations Manager
State Line Farms
08.2021 - 02.2022
Mortgage Loan Officer
Flat Branch Home Loans
03.2020 - 07.2020
Professional Musician
Self Employed
02.2019 - Current
Mortgage Loan Officer
First Savings Bank Of Danville
10.2018 - 02.2020
Automotive Finance Manager
Courtesy Motors
01.2018 - 10.2018
Automotive Finance Manager
Twin City Dodge
04.2017 - 01.2018
Automotive Sales Professional
Jeff Smith Kia
09.2016 - 04.2017
Service Manager
Star Chrysler
06.2015 - 09.2016
Residential Electrician
John Aquino Electric
03.2008 - 04.2015
High School Diploma -
Hoopeston Area High School