Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Catoree Aragona

Goodyear,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Centralized Support Specialist

One Medical
06.2023 - Current
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Utilized ticketing system to track customer requests and prioritize urgent needs.
  • Troubleshot hardware, software and network issues to identify and rectify discrepancies.
  • Communicated with clients to verify roots and causes of computer problems.
  • Processed prescription refills
  • Explained patient lab results
  • Triaged URGENT matters to on call providers
  • Scheduled appointments
  • Tracked and documented patient interactions in patient EMR system to maintain accurate records.

Labor & Delivery - Mountain Vista Medical Center

Aspen University
  • Took records of birthdates and times, baby weights, lengths, head circumferences and APGAR scores.
  • Assisted doctors in monitoring baby and mother health during labor.
  • Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
  • Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
  • Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress, and modify care plan.
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.

Psych Nursing - Banner Del Webb

Aspen University
  • Communicated effectively with patients to identify needs and establish comfortability level throughout therapeutic exercises.
  • Utilized approved restorative approaches and adhered to treatment plans in execution of patient care.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Followed directions of licensed nurses to administer medications and treatments.

MedSurg Nurse - Mountain Vista Medical Center

Aspen University
  • Educated patients on general health assessment results.
  • Responded to and managed adverse events and provided medications and oxygen to resolve symptoms.
  • Built and maintained positive working relationships with patients and staff.
  • Passed medications
  • Blood draws
  • Started IVs
  • PICC line dressing changes

Education

Bachelor of Science - Nursing Science

Aspen University
Phoenix, AZ
10.2023

High School Diploma -

Palmdale High School
Palmdale, CA
05.2013

Skills

  • Infant Vitals Monitoring
  • Operational Standards
  • Blood Product Transfusion
  • Labor and Delivery Support
  • Medication Distribution
  • Intramuscular Injections
  • Active Listening
  • Medication Side Effect Knowledge
  • Breast Feeding
  • Airway Management
  • Monitoring Vital Signs
  • System Documentation
  • EMR System

Additional Information

BLS - American Heart Association

2023 - 2025

Level One Finger Print Clearance Card

2020 - 2026

Timeline

Centralized Support Specialist

One Medical
06.2023 - Current

Labor & Delivery - Mountain Vista Medical Center

Aspen University

Psych Nursing - Banner Del Webb

Aspen University

MedSurg Nurse - Mountain Vista Medical Center

Aspen University

Bachelor of Science - Nursing Science

Aspen University

High School Diploma -

Palmdale High School

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Catoree Aragona