Summary
Work History
Education
Skills
Timeline
Generic

Catravia Boykin

Phenix City,AL

Summary

  • Proven track record in enhancing customer service and team efficiency, notably at Dollar General. Excelled in cash handling and problem-solving, achieving high accuracy levels and positive feedback. Demonstrated exceptional work ethic, reliability, and collaboration, contributing significantly to workplace success. Skilled in food safety practices and kitchen equipment operation, ensuring quality and safety in fast-paced environments.
  • Reliable, motivated, and trustworthy employee offering excellent communication and good judgment.
  • Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Cashier

Dollar General
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Pawn Shop
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Catering Assistant

StarLight Catering
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Maintained flexible work schedule to meet event needs.
  • Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
  • Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
  • Arranged furniture and added decorations to assist in setting up for catering events.
  • Followed food safety practices and sanitation guidelines.
  • Provided limited bartending services.

Homeless Services Assistant

New Life Church Of God In Christ
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Bachelor of Science - Criminal Justice

Troy University
Troy, AL
1996

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Team Collaboration
  • Food safety practices
  • Kitchen Equipment Operation
  • Problem-Solving
  • Attention to Detail

Timeline

Cashier

Dollar General

Cashier

Pawn Shop

Catering Assistant

StarLight Catering

Homeless Services Assistant

New Life Church Of God In Christ

Bachelor of Science - Criminal Justice

Troy University

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Catravia Boykin